Job Description
Job Reference:48211CH_1726504228
Job Type: Permanent
Job Industry: Business Services
Contact Name: Caitlin Harris
Job Location: Greater-manchester
Job Title: Compliance Manager
Job Salary: £35,000 - £40,000 Per Annum
Posted On:
Compliance Manager
5 days a week in office
Based in Manchester City
Overview:
We are seeking a highly motivated, skilled, and driven Compliance Manager to join our client’s evolving Compliance Team. In this newly created role, you will be responsible for managing a variety of compliance-related issues, including assessing risks, identifying patterns, and conducting internal audits. The role also involves implementing compliance measures to ensure adherence to internal sales quality guidelines, identifying areas of non-compliance, and continuously improving internal processes.
Key Responsibilities:
* Analyse the full sales process to ensure compliance with regulatory authorities and internal quality guidelines.
* Assess sales calls and sales teams to ensure quality and compliance standards are met.
* Oversee the quality assessment of sales and service calls.
* Conduct compliance investigations and identify recurring themes and trends.
* Design, implement, and enhance compliance procedures aligned with business objectives.
* Monitor and implement compliance controls, including spot checks of websites, emails, letters, and documents.
* Perform internal audits of sales-related processes from a compliance perspective.
* Develop and deliver an education and engagement program through training and communication with senior management.
* Regularly report to senior management on compliance reviews and recommended actions.
Qualifications and Skills:
* Prior experience in a regulated environment is preferred.
* Strong planning and organisational skills with exceptional attention to detail.
* Excellent communication skills and the ability to provide constructive feedback.
* High level of integrity, accountability, and commitment to delivering results.
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