Job Description
Job Reference:48325MSR_1732123158
Job Type: Permanent
Job Industry: Business Services
Contact Name: Meeks Sardar
Job Location: Greater-manchester
Job Title: Customer Support Adviser
Job Salary: £23,000 - £23,000 Per Annum
Posted On:
A fast paced, global software business leaders are looking for a talented Customer Support Adviser in Manchester – office based 5 days a week
About the Role
In a fast paced, global business, provide a best-in-class service to new and existing client. Support the Customer Care Specialists by investigating and accurately recording client queries and requests for support on Salesforce. Contribute to the business’s Super Service strategy whilst exceeding individual KPIs.
Skills and Experience
* Customer service experience is essential
* Must have excellent listening skills and be able to communicate with clients and users of varying technical ability
* The ability to work in a fast-paced environment
Benefits
* Profit Share Scheme.
* 25 Holidays + Bank Holidays.
* Day off on your Birthday.
* Christmas Bonus after 3 years.
* Social Events Throughout Year.
* Contributory Pension Scheme.
* Private Health Insurance after 5 years.
* Cycle to work scheme.
* Season Ticket Loan Scheme.
* Bright exchange discounts.
* Bakers Breakfast every Monday.
* Free Fruit every Wednesday.
After 12 months (with additional coaching) opportunity for progression to Customer Care Specialist!
Great opportunity for someone looking to excel in their career!
48325MSR
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