Group Jobs
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HR Documentation Advisor Greater Manchester
Permanent £25,000 - £25,000 Per Annum
Ref: 48783LF Group
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced so organisation and attention to detail are a must! If you are looking for a role that gives great progression with Human Resources, and hold the relevant qualifications, please apply today and we'll be in touch! Job PurposeThe main priority of the role is to create, update, maintain and review employment documentation for our clients.Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.Day-to-Day Responsibilities* To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.* To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.* Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.* To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.* To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.* To guide clients through their online client portal.* Liaise with the Digital Field Consultants and deal with queries as appropriate.* Manage own workload working from the task list.* Ensure deadlines and any KPI/SLA/targets are met.* Ensure work in line with any quality criteria/instruction in place.* To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.* To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.* Check client details using the computerised database.* Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.* Maintain a clear desk and tidy work environment.* To undertake E-learning sessions as and when required.* Assist with training for new starters. What you Bring to the Team* Knowledge of employment law.* Excellent written English.* Excellent word processing skills.* Attention to…
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Clinical and Quality Assurance Counsellor Greater Manchester
Permanent £30,000 - £34,000 Per Annum
Ref: P47503LS Group
Full-time Monday-FridayManchester. Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Clinical and Quality Assurance Counsellor. The RoleThe individual will be responsible for the quality and clinical effectiveness of structured counselling sessions that are completed by practitioners. You will be overseeing the Case Management team, ensuring that the team are achieving their objectives of matching counselling cases to affiliate counsellors appropriately and effectively. You will be assisting the Clinical Support Manager in complex queries and escalations. Day To Day Responsibilities * Completing quality assessments on the clinical effectiveness, efficiency, and appropriateness of structured counselling sessions that are completed by the affiliate counsellor * Within 20% of the time, completing own case load of structured counselling sessions * Regularly attend CPD, that can be provided by company, to ensure knowledge and understanding of different counselling approaches * Conducting training with the Case Management team to ensure that their knowledge and understanding is at of a high level * Supporting and overseeing clinical feedback that is provided by service users - ensuring clinical practitioners are working in line with company and BACP clinical governance * Providing "in the moment" support to the Case Management team where there may be clinical concerns or questions * Liaising with the Clinical Support Manager regularly with feedback and suggestions for improvement * Reviewing, where appropriate, risk level movements completed by affiliate counsellors, to ensure that practitioners are following risk and safeguarding policies Requirements * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * To be a registered member of the BACP or equivalent * Be able to work towards deadlines and be motivated by targets, demonstrating the ability to multitask * High level of computer literacy * Ability to work with telephony and CRM systems Benefits * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years'…
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Lead, Drive and Take Charge of the GTM for a Global Healthcare Leader! About Us:Our client is on a mission to make fertility, family-building, and hormonal health accessible to everyone-everywhere. Trusted by over 1,000 multinational employers, health plans, and systems, we provide innovative, comprehensive care that's changing the way people experience family-building-from maternity to menopause, and everything in between. Our award-winning platform empowers millions worldwide with personalized, compassionate, and inclusive support to help them thrive at every stage of life. The Role:Are you a driven, results-oriented sales professional with a passion for driving change? We're looking for a Founding Account Executive to spearhead our growth in Canada and bring our life-changing solutions to new clients across the country. If you thrive in competitive environments, love building relationships, and have a deep understanding of complex products and industries, we want to hear from you!As a Founding Account Executive, you'll have the unique opportunity to shape the company's presence in Canada from the ground up. You'll be at the forefront of sourcing new business, collaborating with our teams to onboard clients, and making a real impact on our product offerings. Your success will drive the future of fertility and hormonal health benefits in Canada-and beyond. Key Responsibilities: * Build and Close Deals: Develop a strong sales pipeline while closing deals and exceeding quarterly and annual sales targets. * Be a Trusted Advisor: Cultivate relationships with prospects to understand their needs, becoming their go-to consultant and partner in their journey to better health benefits. * Master the Carrot Product: Become an expert on our innovative product, conducting discovery calls, custom demos, and impactful presentations to prospective customers. * Influence Product Development: Collaborate with our product team to share market insights and help shape the future of our offerings. * Communicate Our Value: Articulate our unique value proposition and how we deliver savings and transformative experiences to clients. * Collaborate & Conquer: Work seamlessly with internal teams, sharing insights and delivering stellar results while accurately forecasting sales. What We're Looking For: * Required Experience: A minimum of 3 years of experience selling into mid to large enterprises in the employer health benefits space, with a focus on health-related products. * Consulting Expertise: Experience working with consulting firms that help employers evaluate new benefits. * Proven Success: A track record of consistently achieving and exceeding sales targets. * Top-Notch Skills: Exceptional communication skills (both interpersonal and presentation), and a knack for closing deals. * Tech-Savvy: Experience with CRM tools, especially Salesforce. * Fast-Paced: Ability to excel in a dynamic, team-oriented environment. Bonus Points: * Industry Knowledge: Experience navigating complex benefits topics like cost savings and compliance. * Passion for Our Mission: A genuine enthusiasm for our company's mission to make fertility care accessible to all. Compensation & Benefits:We offer a holistic Total Rewards package that goes beyond just salary. We support our employees with comprehensive health and wellness benefits, retirement savings plans, generous parental leave, family-forming assistance, and much more! The starting base salary for…
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Wellbeing Counsellor Greater Manchester
Permanent £30,000 - £33,000 Per Annum
Ref: 47589LS2R11 Group
Wellbeing Counsellor£30,000-33,000 FTEIncluding one weekend shiftHybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS2R10INDMANS
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Associate Director of Health & Safety Greater Manchester
Permanent £70,000 - £80,000 Per Annum
Ref: 46270CCR4 Group
Exciting Job Opportunity - Associate Director of Health & Safety - Package circa £100k!Are you a visionary leader ready to make a significant impact in the world of Health & Safety?Our client, a well-established and highly respected firm with over 40 years of experience in Health & Safety, is seeking an Associate Director to join their growing team.As the Associate Director of Health & Safety, you will lead a passionate team of over 30 professionals dedicated to providing outstanding service to more than 22,000+ clients. Your leadership will drive performance, foster a culture of continuous improvement, and ensure the highest standards of safety across all operations! Day to DayLeadership and Development: Motivate and guide the H&S department, setting clear objectives and a compelling vision. You will cultivate a hands-on culture, ensuring every team member is engaged with the intricacies of H&S practices.Performance Management: Regularly report on H&S delivery metrics to the board, swiftly identifying issues and implementing effective solutions. You will be responsible for maintaining knowledge levels across teams through management information and quality control.Resource Management: Plan and allocate workloads efficiently, manage absence and turnover, and oversee recruitment and succession planning to build a high-performing teamClient Relations: Enhance client service, retention, and referrals by optimising the delivery model and utilising H&S consultants effectively to maximise client visits without compromising qualityStakeholder Engagement: Build strong relationships with internal stakeholders to explore development opportunities and improve cross-departmental communication, fostering a collaborative work environment.Compliance and Standards: Ensure the department meets all internal Health & Safety compliance requirements and supports the ongoing accreditation and certification of ISO standardsStrategic Contributions: Work closely with the Sales Director to drive H&S sales across the business, representing the company in all matters related to Health & Safety.Budget Management: Own the H&S department budget, ensuring commercial viability while identifying cost-saving opportunities through optimisation of systems and technology. Qualifications and Skills * CMIOSH certification or equivalent is essential. * Proven experience in delivering exceptional Health & Safety standards and compliance. * Strong leadership capabilities with a track record of developing high-performance teams. * Excellent stakeholder engagement skills, with the ability to communicate effectively across all levels of the organisation. * A proactive mindset that thrives in a fast-paced, entrepreneurial environment. This is more than just a job-it's an opportunity to be part of a dedicated team that is setting new benchmarks in Health & Safety services.If you're passionate about driving operational excellence, prioritising customer needs, and have a proven track record in H&S leadership, we want to hear from you! P46270CCR4INDMANS
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per month for your first 3 monthsOur global client is looking for dedicates sales executive their team. With a track record of excellence and a dedication to delivering superior solutions, we are expanding our team and looking for a dynamic B2B Sales Executive to join us in achieving our ambitious goals.Role OverviewThe Business Sales Executive will be a key player in our sales department, responsible for initiating contact with potential business clients through cold calling and outbound strategies. You will focus on setting appointments for our Business Development Managers (BDMs) and driving new business opportunities. Your role is critical in expanding our client base and contributing to our overall revenue targets.Key Responsibilities - Cold Calling: Reach out to prospective clients via telephone and email to generate leads and establish initial contact.- Identify and target potential business opportunities, qualifying leads based on their potential value and fit with our offerings.- Schedule meetings and product demonstrations for Business Development Managers with qualified leads.- Build and maintain a robust pipeline of prospects, ensuring regular follow-ups and updates in the CRM system.- Work closely with BDMs and the sales team to align strategies, share insights, and refine sales approaches.- Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and enhance sales tactics.- Provide regular reports on lead generation activities, appointment setting, and sales performance to management.What We're Looking For- A recent university graduate - Excellent verbal and written communication skills with the ability to build rapport and influence decision-makers.- Self-motivated and target-driven, with a proven track record of meeting or exceeding sales targets.- Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.- Proficiency in MS Office Suite (Word, Excel, PowerPoint).- Ability to work independently and collaboratively within a team environment.What We Offer- £27,000 with a OTE of £37,000 in your first year + a guaranteed bonus of £250 per month for your first 3 months- Performance-based bonuses and incentives.- Comprehensive onboarding and ongoing training to enhance your skills and career development.- Opportunities for advancement within a growing organization.- A collaborative and inclusive work environment with a focus on professional growth and success.How to ApplyTo apply for the Graduate Sales Executive position, please apply below or send your cv to kierr.archibald@theportfoliogroup.co.ukWe look forward to receiving your application and exploring how you can contribute to our team's success! INDFIR
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Customer Service - Diary Planner Leicestershire
Permanent £22,000 - £23,000 Per Annum
Ref: 49020MA Group
* Is this you? A positive, organised, hardworking individual, who enjoys speaking to clients. * Do you have a keen eye for detail? * Are you self-motivated and looking for a new adventure?The Portfolio Group have a phenomenal opportunity on the table... we are looking for a talented Diary Planner/ Customer service executive to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing. Day-to-Day Responsibilities * You'll contact existing Croner clients to book their Anniversary appointments with consultants in line with service levels and diary booking guidelines * Ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To deliver the administrative duties for the department including rescheduling appointments * Ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * Commitment understanding all client databases and systems in order to adequately investigate and respond to the client. * Accountability for obtaining a prompt response to client queries, service issues and requests to cancel. * Review of client service issues in order to produce an effective handover where applicable to Credit Control. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * To receive client and consultant telephone calls and resolve queries, service issues and retention opportunity requests. What you Bring to the Tea * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Core Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 year 49020MAINDHIN
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Position: Human Resources Advisor Sales SupportType: Full-Time PermanentLocation: On-site x5 days a week near Union StationSalary: $55,000-$60,000 + Uncapped Commission (YTD $80,000+) Looking for a Unique Career involving both HR & Sales?Step into a role that's anything but typical. As an HR & Employment Relations Advisor Sales Support, you'll blend your HR expertise with strategic sales collaboration to make a real impact. This isn't just another sales job or traditional HR position.You'll provide tailored HR advice to diverse industries, help prospective clients navigate compliance challenges, and showcase innovative solutions that drive success. Partner with sales representatives to identify opportunities, mitigate risks, and build lasting relationships all through phone and video consultations. If you're ready to combine your passion for HR with a results-driven approach, this role offers the best of both worlds! Day to day duties include: * Meet Key Performance Indicators (KPIs) by providing high-quality advice to Business Development Managers within established Service Level Agreements (SLAs). * Conduct consultations with potential clients via phone and video. * Build strong rapport and foster effective working relationships with Sales teams during each interaction. * Participate in ongoing training to maintain and enhance HR knowledge. * Stay updated on company-provided training to ensure advice complies with current regulations. * Collaborate with the sales support team, providing guidance and assistance to colleagues. * Accurately log all advice in Salesforce, taking full ownership and accountability. * Proactively engage with Business Development Managers regarding prospective clients. * Recommend additional Peninsula products and services to prospects, as appropriate. Qualifications and Experience: * Education: Post-secondary degree in Human Resources * Experience: Minimum 2 years of experience in an HR role. * 1-2 years of sales experience (considered an asset). * Knowledge: Familiarity with employment standards, human rights codes, and other relevant legislation in Ontario, British Columbia, and Alberta. * Designation: CPHR is strongly preferred.MC48664INDCAN
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Your role will focus on ensuring our Research & Development team delivers top-tier features that drive both market demand and customer engagement in your region. Additionally, you'll be responsible for enhancing client adoption in Canada and improving the usage of individual product features. This position is pivotal to the growth of my client's business in Canada. Job OverviewWe are seeking a passionate and detail-oriented Product Owner to oversee the my client's SaaS product, including feature requirements and prioritization. This exciting role is ideal for someone with a deep interest in SaaS and driving customer engagement while working closely with various stakeholders. You will collaborate with local leadership, including teams from sales, service, and marketing, as well as with global leadership and the in-house Research & Development team. Your responsibilities will include gathering comprehensive requirements, conducting research and analysis, and coordinating all aspects of product releases. As a data-driven individual, you will identify opportunities to prioritize key features that align with the company's commercial objectives. You'll also play a crucial role in ensuring the successful go-to-market launch of features in Canada, working alongside the marketing team both internally and externally. Your expertise in product delivery, along with your passion for SaaS, will be instrumental in driving business growth and product success.We are committed to investing in its technology function and fostering in-house capabilities, achieving 24 major product releases last year alone. This position offers a unique opportunity for a professional eager to embrace a challenge and make an impact.You will be working on-site full-time in our brand new office in Downtown Toronto, just off of King station. Reports to: * Global Head of Products * CEO, Canada How You'll Be Rewarded * Career Growth: Benefit from an industry-leading career pathway with bi-annual salary reviews. * Work Environment: Access to a state-of-the-art office and facilities in downtown Toronto. * Exclusive Perks: Enjoy exclusive offers, along with market-leading perks. * Comprehensive Benefits: Access to an excellent benefits and pension scheme. * Tech Stack: Utilize cutting-edge tools and technologies to support your role. * Learning & Development: Investment in your continuous learning and professional development. * Performance Support: Receive structured performance reviews and ongoing support from your manager and team. * Stability: Enjoy job security with a profitable, privately owned business. Key Skills and Qualifications: * Product Delivery Expertise: Proven experience in product delivery, including planning, risk management, change management, and stakeholder management in an agile environment. * Stakeholder Management: Ability to manage expectations of diverse stakeholders, driving consensus on delivered features. * Clear Communication: Excellent communication skills to explain technical concepts and feature requirements to both senior and junior colleagues. * Agile Methodology Expertise: Familiarity with agile delivery approaches (Kanban, Scrum) and engineering practices such as user-centered design, high-quality user stories, and executable acceptance criteria. * Problem Solving & Negotiation: Skilled at negotiating solutions and balancing best practices, expediency, and long-term costs. * Attention to Detail: A disciplined approach with strong attention to detail. Duties and Responsibilities: * Product Vision: Ensure that products…