Job Description
Job Reference:48684CN_1733516839
Job Type: Permanent
Job Industry: Business Services
Contact Name: Charlene Nieves
Job Location: Toronto
Job Title: Product Owner - SaaS
Job Salary: $80,000 - $90,000 Per Annum
Job Start Date:
Your role will focus on ensuring our Research & Development team delivers top-tier features that drive both market demand and customer engagement in your region. Additionally, you’ll be responsible for enhancing client adoption in Canada and improving the usage of individual product features. This position is pivotal to the growth of my client’s business in Canada.
Job Overview
We are seeking a passionate and detail-oriented Product Owner to oversee the my client’s SaaS product, including feature requirements and prioritization. This exciting role is ideal for someone with a deep interest in SaaS and driving customer engagement while working closely with various stakeholders. You will collaborate with local leadership, including teams from sales, service, and marketing, as well as with global leadership and the in-house Research & Development team. Your responsibilities will include gathering comprehensive requirements, conducting research and analysis, and coordinating all aspects of product releases. As a data-driven individual, you will identify opportunities to prioritize key features that align with the company’s commercial objectives. You’ll also play a crucial role in ensuring the successful go-to-market launch of features in Canada, working alongside the marketing team both internally and externally. Your expertise in product delivery, along with your passion for SaaS, will be instrumental in driving business growth and product success.
We are committed to investing in its technology function and fostering in-house capabilities, achieving 24 major product releases last year alone. This position offers a unique opportunity for a professional eager to embrace a challenge and make an impact.
You will be working on-site full-time in our brand new office in Downtown Toronto, just off of King station.
Reports to:
* Global Head of Products
* CEO, Canada
How You’ll Be Rewarded
* Career Growth: Benefit from an industry-leading career pathway with bi-annual salary reviews.
* Work Environment: Access to a state-of-the-art office and facilities in downtown Toronto.
* Exclusive Perks: Enjoy exclusive offers, along with market-leading perks.
* Comprehensive Benefits: Access to an excellent benefits and pension scheme.
* Tech Stack: Utilize cutting-edge tools and technologies to support your role.
* Learning & Development: Investment in your continuous learning and professional development.
* Performance Support: Receive structured performance reviews and ongoing support from your manager and team.
* Stability: Enjoy job security with a profitable, privately owned business.
Key Skills and Qualifications:
* Product Delivery Expertise: Proven experience in product delivery, including planning, risk management, change management, and stakeholder management in an agile environment.
* Stakeholder Management: Ability to manage expectations of diverse stakeholders, driving consensus on delivered features.
* Clear Communication: Excellent communication skills to explain technical concepts and feature requirements to both senior and junior colleagues.
* Agile Methodology Expertise: Familiarity with agile delivery approaches (Kanban, Scrum) and engineering practices such as user-centered design, high-quality user stories, and executable acceptance criteria.
* Problem Solving & Negotiation: Skilled at negotiating solutions and balancing best practices, expediency, and long-term costs.
* Attention to Detail: A disciplined approach with strong attention to detail.
Duties and Responsibilities:
* Product Vision: Ensure that products and initiatives have a clear vision, drivers, and success factors.
* Cost & Benefit Modeling: Track delivery to ensure investments are managed effectively.
* Value Measurement: Ensure features have measurable value drivers and track their success.
* Stakeholder Communication: Provide timely, clear information to stakeholders for informed decision-making on product development.
* Delivery Estimates: Manage schedule and cost estimates appropriate for each development phase.
* Risk & Dependency Management: Actively manage risks, issues, and dependencies, both internally and with third parties.
* Lifecycle Management: Take responsibility for the product lifecycle from concept through marketing, sales, and operations.
* Marketing Collaboration: Ensure marketing materials align with product feature requirements.
* Go-to-Market Execution: Lead feature rollouts according to the agreed plan.
* Usage Optimization: Increase overall usage of BrightHR products in Canada and drive adoption of individual features.
* Product Support: Respond to internal and external queries related to BrightHR products.
* Sales Support: Assist sales teams and resellers in demonstrating the value of BrightHR products to potential customers.
* Content Creation: Contribute to digital content creation, both within the product and through the Bright Support Centre.
* Feature Usage Reporting: Provide stakeholders with regular reports on feature usage.
* Roadmap Updates: Communicate updates to the BrightHR product roadmap to both internal and external stakeholders.
* Feature Queries: Serve as the point of contact for all product-related queries.
* Requirements Gathering: Collaborate with Business Analysts to document business and user requirements.
* User Research: Support User Research in validating proposed features against client needs.
* Competitive Analysis: Assist the Global Head of Products in competitor analysis.
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