Group Jobs
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Join One of Toronto's Fastest Growing Companies: Inside Sales Manager OpportunityAre you ready to take the next step in your sales leadership career? Do you thrive in a high-energy environment where your efforts directly contribute to team success? If you're driven, ambitious, and ready to inspire a team of talented salespeople, then this is the opportunity for you.Why Join Us? Our client is growing at lightning speed and are looking for a dynamic Inside Sales Manager to lead their passionate and motivated team. This is your chance to help shape the success of a cutting-edge company that's rapidly expanding. You'll work with top tier inside sales consultants and collaborate with senior management, all while making a significant impact on the performance of our sales teams.What You'll Be Doing: In this pivotal role, you'll be responsible for developing and nurturing both new and seasoned sales consultants. You'll manage, motivate, and coach the inside sales team to drive high-performing sales opportunities, ensuring a seamless connection between the inside sales team and our field sales force. From CRM and data management to creating and executing performance-boosting campaigns, you'll be at the helm of optimizing and scaling sales activities to new heights.What's In It for You? * Competitive Salary & Earnings Potential: Start with a solid base salary of $70,000, and with our bonus program, earn a realistic $100,000 OTE in your first year! * No Weekends, No Evenings: Enjoy a work-life balance with a Monday to Friday schedule (8:45am - 5pm). * Generous Time Off: 15 days holiday + statutory holidays, plus an extra day off to celebrate your birthday. * Clear Career Growth: We invest in your future with ongoing training and coaching, as well as a transparent development plan to help you advance. * Incentives & Rewards: Unlock daily, weekly, and monthly performance incentives to keep you motivated. * Additional Benefits: Access to our Employee Assistance Program, RRSP Matching, and a fantastic downtown Toronto location, just steps from Union Station! What We're Looking for in an Inside Sales Manager * Proven Leadership: 1.5+ years of experience managing a sales team, ideally with a background in either face-to-face or phone-based sales. * Energetic & Engaging: You bring personality to the floor and can motivate a team with your enthusiasm and drive. * Ambitious & Goal-Oriented: You are deeply invested in your team's success and have the resilience to keep improving. * Target-Driven: Your ability to manage in a fast-paced, target-based environment is key to your success. Your Day-to-Day Responsibilities * Lead a high-performing team of 5 inbound sales consultants. * Motivate and engage the team with daily, weekly, and hourly sales performance reviews. * Be an active presence on the sales floor, driving performance and creating an energetic atmosphere. * Provide coaching and feedback to help team members exceed their sales targets. * Regularly review CRM data and campaigns, optimizing for improved results. * Manage lead flow efficiently to ensure timely responses and follow-up. * Work closely with our internal training team…
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Workforce Planning Administrator Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: 48645LFR2 Group
THE OPPORTUNITYThis is a once in a career opportunity for a Resource Planner to join a truly Service Led business, the company is an industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. THE ROLEYou will be working within the Employee Assistance Programme (EAP) alongside the digital counselling team. You will monitor the workloads for the teams and distribute tasks to those teams, ensuring our SLAs are achieved. The role will involve administrative tasks to ensure that system information is accurate, and the work is correctly allocated. You may be required to respond to live chats and emails from clients, to assess and triage live chats while ensuring that clients are reassured of the support you are setting up for them.DAY TO DAY RESPONSIBILITIES1. Working closely with Workforce Planning to monitor and manage workloads to ensure optimum SLA is achieved2. To ensure teammates are adhering to rotas and daily plans as set by Workforce Planning 3. To take ownership and responsibility of the cases in the first instance and ensure the client can access the relevant support4. Manage and distribute queries and enquiries across the digital counselling team.5. Ensure that all notes are recorded accurately against the appropriate cases and all other client and live chat/email information is correctly captured on the database6. Support the digital services by completing emails and live chats7. Maintain and assess required productivity levels to ensure that the service provision is maintained, and service levels are achieved8. Ensure that personal knowledge of the EAP is continually developing and that departmental procedures and protocols are always adhered to9. To demonstrate an ability to confidently triage and create a safe space for a variety of individuals and presenting issues, including those who are distressed and at risk of harm to self or others10. To provide an efficient and effective digital service to all service usersWHAT YOU BRING TO THE TEAM1. Excellent Attention to Detail2. Ability to prioritise and work unsupervised as required3. Excellent communication and written skills4. Ability to provide great customer service5. Ability to work to deadlines6. Ability to work with telephony and IT systems7. MS Office knowledge and experienceBENEFITS1. 25 days' holiday, plus bank holidays2. Day off on your birthday3. Cash plan for you (and your children, if any)4. Holidays increase after 2- and 5-years' service5. Contractual sick pay6. Private medical insurance after 5-years' service7. Pension Plan and Life Insurance8. Pension plan contributions increase after 5- and 7-years' service 9. Holiday season bonus after 3 years' service10. Profit share scheme11. Season ticket loan scheme12. Cycle to work scheme13. Access…
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Customer Service Advisor Greater Manchester
Permanent £23,000 - £23,000 Per Annum
Ref: 48773LF Group
Portfolio Group are proud to represent our client, a market leading HR SaaS provider in their search for a customer service advisor to join the onboarding team. You will contacting new clients and arranging VC and phone appointments with the Account Managers, and offering excellent customer service. This is an amazing opportunity for anyone with customer service experience looking for a role with clear progression and a new challenge. Customer Service Advisor Manchester City Centre £23,000 Role DescriptionIn a fast paced, global business, provide excellent customer service to new clients through out-bound calling, by pro-actively contacting clients to arrange their on-boarding call and offer additional training to disengaged users. Contribute to increased engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Main Responsibilities * Provide an excellent customer service and software support to our new and existing BrightHR clients * Welcome new clients to the software who have just signed with our sales team and go through the services they have and explain the next steps and what to expect going forward * Helping the client register their accounts and where to find services within the software as well as booking call backs with the Advice and/ or Health and safety team as well as arranging one-to-one training on the software with an account manager * Conduct follow up calls for clients who chose not to have the one-to-one training to see how they are getting on and remind them of the services they have * To be available for clients to call in when they have problems with the software and to work with other teams on my floor to troubleshoot and find solutions for clients * To work with our sister business Peninsula and Croner and support their clients use of BrightHR software and arrange one-to-one training/Demos * Owning activation for all new clients * Carry out pro-active calls to arrange on-board appointments with an Activation and Engagement Manager * Use software including but not limited to Calendly and salesforce to keep an accurate record of appointment times * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedbackSkills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * 25 days' holiday, plus…
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Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a Consultant to conduct HR meetings on behalf of their clients. You will have experience in conducting various meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Job PurposeTo deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations.Job OverviewWe are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.Day-to-Day Responsibilities * Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. * To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. * To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. * To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. * Regularly achieve or exceed the hearing targets set by the Face2Face Management team. * Work towards the team objective of obtaining repeat business. What you Bring to the Team * Educated to degree level in HR, law or related business discipline or with substantial professional experience * Background in HR management, consultancy or in employment law * Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. * A 'can do' approach to challenging situations and problem solving BENEFITS * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit Share Scheme * Season Ticket loan scheme * Cycle to work scheme AND Free on-site Gym * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with * free food and drink - we call this Fab Friday'! * Company incentives, access to discount schemes INDMANJ
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Join a dynamic and highly regarded business consultancy seeking a talented Tax Consultant to join their esteemed team!In this role, you'll work with a variety of accountancy firms, from individual practitioners to major practices, providing expert written tax consultancy as part of our dedicated VIP unit. Day to Day * Provide expert advice on complex tax matters, including reorganizations, inheritance tax (IHT), capital gains tax (CGT), and more. * Deliver prompt responses to tax consultancy requests via email and detailed written reports. * Engage with clients to understand their unique needs and provide tailored tax solutions. * Maintain comprehensive records of all interactions within our online portal system. * Collaborate with colleagues to offer reviews, second opinions, and best practices. * Stay updated on tax legislation and industry developments. On Offer... * Option to work fully remote or in a hybrid model. No timesheets, no billing responsibilities, and no overtime expectations. * Access to multiple online support channels and opportunities to work or socialize at the office as desired. * Access to Continuing Professional Development (CPD) and professional qualifications. * Competitive Benefits Package: Including a contributory pension scheme, healthcare plan (Medicash), profit sharing (typically 4%, with potential for 8%), employee assistance program, and more. * Generous Leave Policy: 25 days annual leave, increasing to 27 days after 3 years and 28 days after 5 years, plus bank holidays. Additional day off for your birthday. * Additional Bits: Season ticket loan, eye care contribution, private health care, referral scheme, commission opportunities, and monthly incentives! If you thrive on problem-solving, relish challenges, and have a passion for overcoming obstacles and learning, you'll excel in this role. Your technical expertise and people skills will be valued and tested every day, with endless opportunities for growth and development. We foster a positive, results-driven culture and prioritize a strong team ethos. If you're ambitious, focused, and eager to make a real difference, we want to hear from you! P965176CCR7INDFIR
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Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide. Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you! As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC16R21INDFIR
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Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide.Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you!As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC22R26INDFIR
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Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide. Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you! As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC21R25INDFIR
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Are you a passionate professional dedicated to health and safety? Looking for a role that offers flexibility, a clear career path, and abundant opportunities for growth? Look no further! Portfolio is thrilled to partner with a leading global consultancy on an exclusive search for a dynamic Health and Safety Consultant to join their expanding team. This consultancy group, renowned for its excellence and commitment across various sectors, is on a mission to deliver top-notch health and safety guidance to a diverse range of clients worldwide. Whether you're an experienced consultant or looking to break into the field, we want innovative thinkers who are eager to elevate health and safety standards. If you thrive on creating impactful experiences for clients, we'd love to hear from you! As a Health and Safety Consultant, you'll lead contractual service visits, providing invaluable documentation and expert advice. You'll work closely with clients to foster strong relationships and deliver high-quality, cost-effective consultancy services. If you possess a high level of technical expertise and a drive for excellence, this role is for you! Day to Day * Conduct yourself professionally, adhering to all company policies and protocols. * Engage with clients through on-site visits, delivering tailored advice and support. * Investigate incidents and accidents, recommending preventative measures. * Manage health and safety visits according to departmental guidelines. * Provide clients with guidance on Health and Safety Management systems. * Act as a personal Health and Safety lead for your clients. * Advise on best practices and standards affecting their business. * Effectively manage your time to deliver efficient client service. * Participate in ongoing training to maintain your professional skills. * Maintain your company vehicle's cleanliness and security. * Support clients during crises with effective management strategies. YOU? * Well-versed in Health and Safety regulations. * A strong communicator with exceptional relationship-building skills. * Confident in offering practical solutions to clients. * Committed to delivering high-quality consultancy within commercial boundaries. * Capable of working independently and as part of a collaborative team. * Adaptable and flexible in a fast-paced environment. * Detail-oriented, with excellent organisational and problem-solving abilities. * Proactive and process-driven, ready to tackle multiple projects simultaneously. What's on Offer? * Inclusive company-wide profit share scheme - BONUS * Car allowance of £6,000 or a NEW EV company car. * Flexible field-based, remote/home working. * Generous holiday package: 25 days plus bank holidays, increasing with service, plus your birthday off. * Christmas bonus after qualifying period. * Medicash Plan. * Exciting social events. * Pension Scheme. * Private health insurance after the qualifying period. If you're ready to make a difference in the world of health and safety, apply today and become part of a team that values innovation, commitment, and excellence! 963438CC22R26INDFIR