Credit Control In Hampshire Jobs

Accounts Receivable Officer for 9 month temp role for public sector client - PART TIME ROLEMarch - December8.30am - 5pmWed,Thurs,Fri18.5 hours per week You will be part of a team of 6 working on the collection of income billed using Oracle Accounts Receivable, which could be invoices raised for a number of different council services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges. You will therefore be supporting a range of different departments across the Council.Working as part of the Central Income and Payments team in Financial Services, the main responsibilities of the role are to ensure that that the Central Accounts Receivable system is administered in an accurate and timely manner. Responsibilities * You will be dealing with queries and enquiries from both internal and external customers on a daily basis * You will be responsible for maintaining the Customer Database, which includes the set up and amendment of customer records in the Oracle Accounts Receivable system to enable invoices to be raised * You will also be responsible for setting up new direct debit instructions and amendments to existing instructions. * Dispatching the automated reminder letters to a weekly or monthly schedule according to the different types of billing * Correcting receipt posting queries * Raising credit notes, raising refunds for overpayments and processing write offs * Daily invoice distribution, which includes the printing of Invoices, managing enclosures, and occasionally raising invoices for smaller departments * Providing support to the Income and Payments section as and when required * There are 2 Accounts Receivable Officers and you will be expected to work closely with them whilst one Officer is on a system project. Good communication with the other officer is required to ensure all tasks are completed to required deadlines Experience: * Experience of working in an Accounts Receivable environment * Understanding of financial billing / invoicing procedures * Experience of general office procedures * Strong literacy and numeracy skills * A good working knowledge of Microsoft Office, including Word, Excel and Outlook * Experience of using an Accounts Receivable package such as Oracle * Good communication skills with people at all levels to enable you to communicate effectively with customers both internally and externally * An excellent telephone manner * Excellent customer service skills * Ability to prioritise your work and spend time on the most important tasks * Ability to work to deadlines * Attention to detail and the ability to produce accurate work and maintain and record data accurately. * To understand what it is to be part of a team, how to develop your role within the team and work in the team's best interests. * An understanding of Data Protection and keeping data secure Please reach out if you are immediately available to start or 1 week notice 49042LHINDCC

Credit Controller required for 6 month temp role for public sector clientMarch - SeptemberMonday - Friday8.30am - 5pm37 hours per week Reporting to the Accounts Receivable Team Leader the main responsibilities of the role are to ensure that income billed to customers through the sundry debtor ledger is collected on a timely basis and that queries are pursued and monitored to ensure prompt resolution.You will be part of a team of 8 working on the collection of income billed through the sundry debtors ledger, which could be invoices raised for a wide range of different council services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges. Responsibilities * In the role you will be ensuring that outstanding monies owed from our external customers are paid on time and to agreed payment terms * You will pursue and monitor customer queries to make certain they are resolved as promptly as possible. This may involve liaising with other Council teams as well as external customers. * You will have your own area of accounts to manage and this will involve monitoring aged debt reports and telephoning and corresponding with customers to maximise the collection of payment for current and overdue bills. * At times you will need to negotiate and make recommendations on how best to recover or manage outstanding debts. * You will need to accurately record the customer billing information onto the computerised recording system. * Taking payment over the telephone. * Producing monthly reports. You will need: * A proven track record in credit control and collections work. * An up to date working knowledge of credit control and collections is essential * An understanding of financial billing and invoicing procedures is essential * To have basic accounting skills and the ability to reconcile customer accounts * To be confident with IT, including Microsoft Office and Accounts Receivable packages, and be keen to use the latest technology * To have experience with accounts receivable packages; knowledge of Oracle accounts receivable would be an advantage * To have a sound understanding of how the requirement for Data Protection applies to Credit Control is essential * To have excellent interpersonal skills, tactfully able to communicate effectively with a wide range of internal and external customers * A confident and assertive telephone manner with a professional approach is essential at all times * To be able to communicate effectively with a range of different types of customer, including individuals and organisations * Excellent written skills to enable you to write letters and e-mails on a daily basis * Strong negotiation skills and the ability to resolve challenging or difficult cases is essential to ensure the best possible outcome for PCC and the customer * To be willing to work in the best interest of the team and develop your role within the team * To be able to prioritise your own workload and respond to changing priorities Please reach out if you…