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* £30,000-34,000 FTE DOE. plus £3k night allowance * Remote position. * Must be able to attend training induction that runs twice a month. * Shift Pattern: Thursday - Saturday 20:00 - 08:00 Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * Registered member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 967166LS1R16INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH11R14INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH2R5INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH3R6INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH4R7INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH5R8INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH6R9INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH7R10INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH8R11INDFIR
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Company Overview:Our client is a leading provider of tax advisory services, delivering top-tier professional advice to help businesses improve their performance. With a strong focus on supporting SMEs, they offer a comprehensive suite of services, including tax, VAT, payroll, employment, HR, health & safety, and commercial legal advice. As a trusted partner, they aim to eliminate uncertainty and reduce errors, ensuring businesses thrive. The Opportunity:We are looking for a dedicated and qualified tax specialist to join a dynamic team in a client-facing role. In this position, you'll provide expert advice on tax matters via phone and email, conducting necessary research and offering well-informed insights. With no timesheets to manage and full flexibility to work remotely, this is a unique opportunity for tax professionals seeking a client-centered role without the administrative burdens. Key Responsibilities: * Deliver expert guidance to clients on a range of tax issues through phone and email. * Gather essential information, perform research, and provide accurate, detailed advice. * Reference and apply relevant legislation to resolve client inquiries. * Collaborate with internal teams to stay current on evolving legislation and best practices. Qualifications and Skills: * ATT or CTA tax qualification. * Strong experience in general tax, gained in practice, industry, or HMRC. * An inquisitive, detail-oriented approach with a passion for staying updated on tax legislation. * Excellent verbal and written communication skills. * Ability to work independently and as part of a remote team. This role offers flexibility and autonomy, making it ideal for experienced tax professionals looking to work in a client-focused, supportive environment. P45993CH9R12INDFIR