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Telesales- No Cold Calling Greater Manchester
Permanent £22,308 - £22,308 Per Annum
Ref: 46822LF Group
DO YOU HAVE GOOD CUSTOMER SERVICE AND TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING?ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL, UNCAPPED COMMISSION AND PROGRESSION?IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH!Peninsula are recruiting a Telesales consultant to contact existing clients and sell additional services to them. This is an ideal role for someone with telesales experience, who likes sales and high earning potential but doesn't like cold calling!Job OverviewTo be a member of the Health & Safety Face2Face Sales team, your role is to sell the product to our client base. On a daily basis, BSC's call clients who have recently taken advice from Peninsula, and highlight the F2F additional service to them. The BSC would then be responsible for explaining the nature of the service to the individual client (including all of the relevant terms and conditions of the service) and informing them of how using the H&S Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our H&S Services Team (Consultancy & Advisory), to ensure that the matter is dealt with promptly and efficiently. Responsibilities· To make a minimum of 50 outbound calls to H&S Face2Face business prospects;· To reach a minimum of 2 hours talk-time per day, i.e. actual time spent actively contacting and speaking to prospects;· To liaise with the Consultancy & Advisory Service Teams, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times. What you Bring to the Team· B2B experience is advantageous.· Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility.· Strong customer service experience.· Outgoing personality, with strong organisational skills and a tenacious nature.· Professional and intelligent approach to work.· Good business acumen, articulate, uses initiative.· Strongly focussed on delivering an excellent client experience at all stages.· A positive approach in a fast-moving, busy team environment. benefits· Uncapped monthly commission· 25 days' holiday, plus bank holidays· Day off on your birthday· Cash plan· Holidays increase after 2- and 5-years' service· Pension Plan and Life Insurance· Access to Employee Assistance Programme· Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday'!· Company incentives, access to discount schemes INDMANJ
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* Do you have experience of working in a bookmakers / betting shop? * Do you have experience of settling bets either manually or with an ott? * Are you looking for a new challenge within fraud prevention? OverviewBased in the Security Department at Head Office. This role is key to ensure the risk of fraud, theft and errors are minimised. Security Audit Administrator's will primarily be responsible for conducting shop system. Audits, identifying errors, fraudulent bets, incorrectly translated bets, errors in settlement. An excellent knowledge of bets and bet settlement rules will be required for the role. * Hours: 40 hours per week. Any 5 from 7 days hours worked between 07:30 to 22:00 on a rota, includes evenings, weekends and bank holidays * Salary: Starting 24,544 rising to £25,896 after training * Reporting To: Security Office Supervisor Responsibilities * Remotely access and conduct shop audits via computer - The role is fully office based! * Liaise with area operations team * Check pay-out details, settlement amounts, bet details * Contact shop staff when necessary * Complete all assigned work daily * Work within a team * Comply with GDPR Experience and Skills * Good working knowledge of the sports betting industry is essential * Experience working in a betting shop is preferable * Must be computer literate and proficient with Microsoft office * Must be able to use an OTT * Excellent written and oral communication skills * Security systems training will be provided We value knowledge and experience of the industry, so if this sounds like you - please apply today! P48124LFRINDFIR
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Business Development Manager - Payroll Specialist Greater Manchester
Permanent £32,000 - £35,000 Per Annum
Ref: 48064CTR Group
Business Development Manager - Payroll Specialist Working for an award-winning global organisation and leading provider of comprehensive HR & payroll solutions, dedicated to helping small and medium-sized businesses (SMEs) streamline their HR & payroll processes, ensure compliance, and save time. This innovative business have designed a systems to meet the unique needs of growing businesses, offering a seamless, reliable, and cost-effective solution. Role OverviewWe are seeking a dynamic and results-driven Business Development Manager with a specialisation in payroll services to join our expanding team. In this role, you will be responsible for driving the growth of our payroll services division by acquiring new clients, nurturing relationships, and delivering tailored solutions that meet the specific needs of each business. Key Responsibilities: * Identify, target, and engage potential SME clients to promote our payroll services. * Deliver of strong inbound office leads for the sale of payroll services and software * Conduct in-depth needs assessments to understand the unique payroll challenges of each client, and present customised solutions. * Build and maintain strong, long-term relationships with key decision-makers and stakeholders in the SME sector. * Provide customer demonstrations on the new payroll software and ease of use with clients. * Attend Face to Face meetings to build and nurture relationships with the payroll customers * Collaborate with the marketing team to develop effective sales materials, presentations, and campaigns. * Stay informed of industry trends, market conditions, and competitors to provide insights and recommend strategies. * Regularly report on sales activity, pipeline status, and revenue projections to senior management. Key Qualifications: * Proven experience in business development or sales, with a focus on payroll services or HR services. * Demonstrated success in selling to SMEs, with a strong understanding of the challenges and opportunities within this market. * Excellent communication, negotiation, and presentation skills. * Ability to build rapport quickly and establish trust with clients. * Strong organisational and time management skills, with the ability to manage multiple opportunities simultaneously. * Self-motivated, proactive, and results-oriented with a passion for helping businesses succeed. * Proficiency in CRM software and other sales tools. Are you the right candidate for the job? This business has a clear identity as to who their people are and their traits, attributes and behaviours that make up a great culture. The ideal candidate will a have a "can-do" attitude. Be driven to achieve their goals and targets provided, be accountable for their remit and willing to help others achieve their goals.You're not afraid to take risks or share ideas and innovate. You're focused each day on delivering a best-in-class experience, achieving your targets, and contributing to the businesses' overall growth goals. 48064CTRINDMANS
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Complaints Specialist, Hinckley, Office based, £26,000Are you someone who thrives on communicating and driving success? Do you work well under pressure with a positive "can-do" attitude? This could be for you!This is a fantastic opportunity which requires you to promote and manage our client's reputation. You will be responsible for driving positive reviews and feedback from their clients and employees to showcase the services they are providing. You will also be required to resolve any negative reviews and feedback with a positive outcome, ensuring that you are delivering excellence in service by providing fast client focused solutions. It is an exciting time to join the business as they go from strength to strength. Day to Day Responsibilities * Ownership of and primary contact for customer feedback including responding to reviews, feedback, FCA regulated and non-regulated complaints. * Proactively log, manage, and respond to customer complaints in a timely manner in line with our complaint's procedure. * Provide, promote, and demonstrate a high-quality customer focused approach. * Collaborate with others in the business to enhance our reputation. * Escalate negative reviews and feedback through the correct channels. * Assist customers with inquiries or concerns to help resolve any issues. * Monitor customer and staff reviews to oversee online reputation and engagement. * Regular reporting to recognise themes and track key metrics related to customer satisfaction. * Complete mystery shops across our services to review service delivery. * Provide monthly reporting of online activity, service delivery and reputation to include analysis and proactive actions taken. * To complete training for the wider business on the importance of our online presence and reputation * Work with teams and stakeholders towards enhancing online reputation and improved service delivery. Who are you? * Experience of dealing with online reputation management and complaints * A positive "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the business. * Ability to work in a fast-paced environment. * Thrives on communicating and driving success. * Strong organisational and time management skills * A dynamic and flexible approach, as well as the ability to work under pressure. Get in touch!! 47840LSINDHIN
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If you have a background in workforce or Resource Planning or very strong Admin and customer service experience, then this could be the role for you! Our client is a global professional services provider, offering a HR and H+S advisory service to businesses worldwide. We are looking for a bubbly, outgoing person to join the Workforce Planning team, main duties are managing the diaries of the field-based consultants, booking appointments with clients ensuring the best use of time. This is a very fast paced role, dealing with clients across Ireland so good customer service in a must! If you are looking for a new challenge, and feel you are a good fit, please apply today! Job PurposeTo deliver world class care to exceed our clients' expectations and provide support to our ever-growing client base across Ireland. Job OverviewThe role requires you to excel in enthusiasm and provide great client service as part of our Workforce Planning Team. You will be responsible for scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. We would like someone who is driven, hardworking and has a strong administrative background. Main Duties * Scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. * Monitor Consultants' diaries, ensuring bookings are made in line with protocol and cancelled appointments are backfilled as a priority. * Proactively contact clients to check service provision and offer review appointments. * Management of client job lists. * Understand all client databases and systems to adequately service clients. * Manage own workload working from the job list. * Liaise with clients via written correspondence, telephone, and video calls. * Identify and pro-actively contact clients to promote the benefits of our products and service and encourage implementation and usage. * Carry out onboarding appointments with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. * Ensure all onboarding processes and procedures are adhered to. What you Bring to the Team * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable time management skills. * Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable…
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Affiliate Marketing Executive Greater Manchester
Permanent £28,000 - £32,000 Per Annum
Ref: 48126CC Group
We're representing a leading HR solutions provider, recognised for its innovative online marketplace and commitment to providing top-tier services to businesses across the globe.Our client is on a mission to enhance their marketplace by expanding their affiliate partnerships, driving revenue growth, and elevating brand visibility.Are you a sharp Affiliate Marketing Executive with a passion for building strong partnerships and driving ROI? We are seeking a dynamic individual to take charge of our client's affiliate paid and unpaid partnerships. In this role, you'll be at the forefront of enhancing the marketplace, driving user engagement, and increasing ad placement revenue. Your data-driven mindset and strategic approach will be key in onboarding new partners and optimising affiliate campaigns to achieve growth objectives! Day to DayIncrease Product Usage: * Lead multi-channel marketing campaigns (email, in-product pop-ups, push notifications, and more) to boost new and returning user growth, ultimately fostering product advocacy. * Collaborate with the broader marketing team to ideate, plan, and execute product usage campaigns. * Track and analyze campaign performance, providing insightful reports and growth strategies to senior stakeholders. Expand Marketplace Offers: * Manage relationships with third-party affiliate platforms such as Awin, Tradedoubler, and Rakuten to grow our affiliate community and secure competitive offers for B2B and B2C customers. * Identify and onboard new affiliate partners globally, enhancing the range and quality of offers in our marketplace. * Oversee end-to-end relationship management, from outreach and negotiation to nurturing and performance evaluation. Drive Revenue and Business Referrals: * Collaborate with the Head of Demand to define and implement affiliate marketing strategies that drive new business lead generation and bolster revenue streams. * Develop and maintain a high-quality ad inventory within the platform, working with both direct and reseller partners to optimize ad placements and secure exclusive offers. * Regularly report to senior management on affiliate program performance, providing insights and recommendations for growth. * Stay abreast of industry trends and best practices, continuously refining and enhancing affiliate marketing initiatives. YOU? * Proven track record in affiliate marketing, with a focus on driving revenue growth and lead generation in a B2B environment. * Strong experience in ad campaign creation, management, and optimization. * Exceptional analytical skills with a knack for data-driven decision-making. * Creative mindset with a passion for building and activating networks and communities. * Excellent communication and interpersonal skills for building and maintaining relationships with affiliate partners. * Detail-oriented and highly organized, capable of managing multiple projects simultaneously. * Experience in managing a small team is a plus. 48126CCINDMANS
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Affiliate Marketing Manager Greater Manchester
Permanent £38,000 - £40,000 Per Annum
Ref: 48126CCR Group
Are you a sharp Affiliate Marketing Superstar with a passion for building strong partnerships and driving ROI? We're representing a leading HR solutions provider, recognised for its innovative online marketplace and commitment to providing top-tier services to businesses across the globe.Our client is on a mission to enhance their marketplace by expanding their affiliate partnerships, driving revenue growth, and elevating brand visibility. Increase Product Usage * Lead multi-channel marketing campaigns (email, in-product pop-ups, push notifications, and more) to boost new and returning user growth, ultimately fostering product advocacy. * Collaborate with the broader marketing team to ideate, plan, and execute product usage campaigns. * Track and analyze campaign performance, providing insightful reports and growth strategies to senior stakeholders. Expand Marketplace Offers * Manage relationships with third-party affiliate platforms such as Awin, Tradedoubler, and Rakuten to grow our affiliate community and secure competitive offers for B2B and B2C customers. * Identify and onboard new affiliate partners globally, enhancing the range and quality of offers in our marketplace. * Oversee end-to-end relationship management, from outreach and negotiation to nurturing and performance evaluation. Drive Revenue and Business Referrals * Collaborate with the Head of Demand to define and implement affiliate marketing strategies that drive new business lead generation and bolster revenue streams. * Develop and maintain a high-quality ad inventory within the platform, working with both direct and reseller partners to optimize ad placements and secure exclusive offers. * Regularly report to senior management on affiliate program performance, providing insights and recommendations for growth. * Stay abreast of industry trends and best practices, continuously refining and enhancing affiliate marketing initiatives. YOU? * Proven track record in affiliate marketing, with a focus on driving revenue growth and lead generation in a B2B environment. * Strong experience in ad campaign creation, management, and optimization. * Exceptional analytical skills with a knack for data-driven decision-making. * Creative mindset with a passion for building and activating networks and communities. * Excellent communication and interpersonal skills for building and maintaining relationships with affiliate partners. * Detail-oriented and highly organized, capable of managing multiple projects simultaneously. * Experience in managing a small team is a plus. 48126CCRINDMANS
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Graduate Counselling Scheme Greater Manchester
Permanent £25,000 - £26,000 Per Annum
Ref: P46586LSR3 Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates 26th November and 11th December * Start date - 3rd March 2025This is an incredible opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation and gain further paid training to gain relevant skills for an EAP! The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586LSR3INDMANJ
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Trainee Counsellor Programme Greater Manchester
Permanent £25,000 - £26,000 Per Annum
Ref: 46586LSR4 Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates 26th November and 11th December * Start date - 3rd March 2025This is an incredible opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation and gain further paid training to gain relevant skills for an EAP! The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 46586LSR4INDMANJ
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Are you passionate about driving SEO performance through strategic link acquisition? If you're a highly analytical, organised, and creative professional, we have an exciting new role just for you! Join a fast-growing performance marketing team as an Outreach Manager! In this pivotal role, you'll play a key part in elevating our clients SEO strategy, building high-quality backlinks, and enhancing our global online presence! Day to Day * Work alongside the Global Head of SEO to craft and execute an outreach roadmap that drives organic traffic and boosts our website rankings. * Develop and implement tactics to secure relevant, trusted backlinks, collaborating with our demand generation team to maximize the impact of broader marketing campaigns. * Partner with our PR & Content Manager to create link-building opportunities from PR activities, optimizing content from landing pages to blog articles. * Keep a pulse on competitors' strategies, identifying opportunities to stay ahead in organic search rankings. * Use SEO tools like Google Analytics and Search Console to track key metrics, ensuring continuous improvement. * Create briefs for content creators, ensuring high-quality, non-duplicative content that aligns with our SEO goals. * Stay ahead of the curve by keeping up with industry trends and algorithm changes, adapting strategies as needed. YOU? * 3-4+ years of experience in a link acquisition role * Exceptional written English skills * Strong knowledge of SEO best practices and link acquisition strategies * Excellent analytical and problem-solving abilities * A proactive, self-starter attitude with a knack for spotting opportunities * Highly organized, with the ability to manage multiple projects simultaneously * A passion for continuous learning and process improvement This is your chance to make a real impact in a global role that goes beyond traditional "Digital PR." If you're ready to take your career to the next level, apply today! 48063CCINDMANS