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* £27,000-32,000 FTE DOE. plus £3k night allowance * Remote position - Monday, Tues, Wednesday 8pm-8am OR Tues, Weds, Thurs 8pm-8am * Must be able to attend training induction that runs twice a month.Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * Registered member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 967166LS2R15INDFIR
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A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSRINDHIN
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Join a global, award-winning Consultancy as a Regional HR professional!Are you an HR professional or an employment law enthusiast looking to take your career to the next level? Join our clients dynamic consultancy, recognized for excellence in HR, Employment Law, and Health & Safety, and embark on an exhilarating journey! If you thrive in challenging environments and want to be part of a vibrant, expanding team, this is your golden ticket! Day to Day * Provide expert support in a range of employee relations matters. * Lead settlement negotiations, mediation, and conciliation services. * Ensure legal compliance and maintain impartiality. * Generate high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Contribute to securing repeat business and showcasing our services. As a Regional HR Manager, you will play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to remain impartial, assess risks, and communicate effectively will be crucial to your success. Benefits * 25 days annual leave plus Bank Holidays, increasing with service. * Enjoy a day off on your birthday. * Profit share scheme and referral opportunities. * Contributory pension scheme. * Christmas bonus. * Access to an award-winning Employee Assistance Programme. * Private health insurance after 5 years of service. * Clear career progression opportunities. * Work from Home Join this team and enjoy substantial annual leave, birthday holidays, profit-sharing incentives!Experience the convenience of working from home while advancing your career.If you are an experienced HR professional or legal expert with the drive, skills, and attention to detail to excel in this role, we invite YOU to join this league of HR professionals! INDFIR965559CC12R
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Are you an experienced and conscientious individual with a passion for health and safety?Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Consultant to add to their growing team!We have just partnered up with an award-winning consultancy group, to support with their search...Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. If so, we want to hear from you..You will take lead on carrying out Health & Safety contractual service visits, providing documentation and advice and assistance as required. The Health & Safety Department are looking for hardworking Health and Safety professionals with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high-quality, cost-effective consultancy service.Ideally you will be educated to degree/diploma level at GradIOSH or CMIOSH level. Day-to-Day * Always conduct yourself in a professional manner (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. * Visiting clients and providing an in-person experience, to support and advise where necessary * Experience in investigation of incidents, accidents and recommending preventative measures * Undertake health and safety visits to client's premises in accordance with departmental protocols and contract requirements, in particular where SLA's are in place * Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols * Advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services * Act as the clients personal H&S lead to support and streamline any processes or queries. * Advise clients on matters of Health and Safety standards and best practice affecting their business * Manage time effectively to provide an effective and efficient service to clients * Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge * Look after your company vehicle in the appropriate manner by maintaining cleanliness and security * Supporting the client through effective crisis management where required You? * Comprehensive knowledge of Health and Safety rules and regulations. * Excellent communication and relationship building personality. * Confident in providing practical solutions to clients in relation to H&S. * Deliver a high-quality consultancy service with commercial boundaries. * Ability to work autonomously and as part of a team. * Flexible and adaptable, able to respond to ongoing changes * Good organisational and problem-solving skills. *…
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Unlock Your Potential as a Business Development Manager with a Global Leader!Are you a dynamic, high-energy sales professional ready to make an impact? Join our client-a global powerhouse with over 40 years of excellence and offices in Canada, Australia, New Zealand, and the UK. They specialize in HR and Health & Safety outsourcing, serving businesses across Canada. As they continue their exciting growth trajectory, they are on the hunt for a talented, field-based Business Development Manager to drive their success in St. Catharines, Ontario. Job Overview: * Freedom to Excel: Embrace the thrill of a 100% field-based role, where you'll craft and expand your own network of referrals with support from your dedicated BSC partner. * Play to Win: Your mission? Generate new business opportunities, build valuable partnerships, and achieve impressive sales targets in a fast-paced, high-reward environment. * Rewarding Success: Your efforts will directly impact your earnings with uncapped commissions from your very first sale. Day-to-day Responsibilities: * Hunt and Thrive: Self-generate leads, schedule appointments, and secure referrals through proactive business activities. * Engage and Convert: Meet with potential introducers, referral partners, and business owners to drive growth and hit quarterly sales goals. * Lead the Charge: Maintain and manage a robust sales pipeline while thriving in a high-energy, target-focused culture. What You Bring: * Sales Savvy: A mandatory minimum of 10 years in field-based B2B sales, with a proven track record in generating new business. * Consultative Approach: Confidence in value-based selling and the ability to connect with decision-makers. * Organizational Skills: Expertise in managing and updating CRM systems, using customer intelligence for strategic planning. * Driver's License: A full G driving license is essential for traveling across your territory. * Passion and Resilience: A passion for sales, a drive to earn, and a tenacious, engaging personality. What's in It for You: * Attractive Compensation: Base salary, car allowance (or company car option), and $36k signing fees. Realistic first-year earnings of $105,000, with top performers earning $170,000+ thanks to uncapped commissions. * Fantastic Benefits: Comprehensive package including 15 days of holiday plus statutory holidays, an extra day off for your birthday, and more. * Company Incentives: Daily, weekly, and monthly rewards to keep you motivated. * Growth Opportunities: Enjoy 4 weeks of training, a career development plan, and access to our Employee Assistance Program. * Retirement Perks: Benefit from our Registered Retirement Savings Plan (RRSP) matching program. Ready to Elevate Your Career?If you're excited by the prospect of a high-energy role with significant rewards and growth potential, we'd love to hear from you. Apply now and embark on this thrilling journey with us! 47929ABINDCAN
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The role of a Health & Safety Consultant is crucial in ensuring that organizations maintain safe and healthy working environments for their employees.This is a field-based role and a valid G license is required.Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing OHS Designation (example: CRST, CRSP) * Strong knowledge of the Occupational Health and Safety Legislation throughout Canada * A strong background in developing and implementing comprehensive health and safety programs such as, but not limited to, training, auditing, evaluating process risks, safe work procedures program management and managed systems approach…
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HR Graduate Documentation Advisor Leicestershire
Permanent £25,000 - £25,000 Per Annum
Ref: P47017LF Group
Are you an up and coming HR professional wanting to start or progress your career in HR?Are you a master in customer service, attention to detail and you are ready to elevate to the next level?Are you ready to take on a new job that provides a perfect platform to grow yourself and your career then read on…..Portfolio are proud to be representing one of the UK's market leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced HR Advisor to join a vibrant, award-wining, fast growing organisation, dealing with Business owners and their HR needs. Our client is a fun, lively, fast-paced consultancy company who can offer excellent exposure and progression. The role will involve calls and emails with clients advising and consulting on their documentation, if changes are needed or even to create them from scratch so you will need up to date knowledge of current legislation in Employment Law and HR. If you have the relevant knowledge or experience, please apply and we'll be in touch! Job Purpose and overviewWe're looking for a dynamic, motivated, high performing HR professional to work with Croner clients to provide documentation support.The HR Office Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies.The role will be office based at the Hinckley office. Day-to-Day Responsibilities * Respond to client requests in line with company SLA * Create the employment documentation or to critique the clients own documentation to meet their needs, in accordance with Croner's policies and procedures * Provide HR support for clients in a timely, efficient and comprehensive manner * Liaise with clients via phone and email and deal with queries as appropriate * Ensure deadlines and targets are met * Attend team meetings, as required * Record work utilising the systems in place What you Bring to the Team * Experience of working in employment law and/or human resource role * Ideally degree level and CIPD qualified * Thorough knowledge of employment practices * Professional approach * Confident manner facing clients and on the phone * Ability to work under pressure * Organisational and time management skills * Excellent attention to detail * Willingness to travel Benefits * It's not all work and no play that's why you get 25 days holiday a year increasing with length of service * Hard work is recognised that's why we will give you a 6 monthly salary increase based on achieving set out KPIs * Career progression - if you want it, it's there for you! * We want you to be the best you can be so we provide regular training delivered by HR experts in their field * If we do well you should too, that's why we share our profits if we hit target each year with a bonus * At Croner we wouldn't dream of letting you work on your birthday, we give you that as an additional day off each…
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Portfolio are proud to be representing our client, an award winning market leader of HR solutions for SME's. With over 40 years' experience, they are experts in their field and want to expand the HR Advisory team to keep up with demand. We are looking for People Managers, who have a solid background in HR Processes, absence reviews, disciplinaries, decision making and outcomes etc. You don't need a qualification, just strong working experience - the company can help you to achieve your CIPD Level 7! So if you come from a retail / hospitality people manager role, maybe you are looking for a change in hours, or a complete career change, please apply today and we will be in touch to discuss further! Job PurposeThe role of Employment Law Consultant is to provide advice to clients on all aspects of HR and employment law, creating and reviewing bespoke employment and HR documentation as required. Job OverviewThis role is a busy and fast paced position within Employment Services Department and Employment Law Consultants are expected to have an excellent understanding of employment law, with experience relating to policy wording advantageous. This role requires a particular focus on attention to detail and a strong client focus. Main Tasks * Support clients in a timely manner, providing quality advice and providing professional quality documentation, whilst adhering to Peninsula's current policies, procedures, and SLAs. * Actively own and lead cases to resolution, building rapport and relationships with clients with each interaction. * Take responsibility for the management of your workload and diary in accordance with Company protocol. * Liaise with clients via video conference and telephone and email to create bespoke employment documentation in accordance with Peninsula's policies and procedures. You will also be required to undertake face to face meetings when required. * Present HR and employment law training to client and non-client groups via video conference or in person. * Record work via internal computerised systems. * Produce daily and weekly reports as required. * Contribute to a collegiate and knowledge sharing culture, supporting training and development of others, valuing and utilising the different skills and expertise of colleagues. * Ensure knowledge of employment law and HR best practice is continually updated. * Strong understanding of the services offered by the Peninsula Group and the ability to confidently discuss these services with clients, making recommendations as appropriate. * Undertake or provide support with any bespoke projects as requested by Management. * Attend training and team meetings as and when required, to include those which may take place outside your normal working hours/days. * Carry out other tasks as deemed necessary by the company. What you Bring to the Team * Excellent knowledge of employment law and HR * Exceptional communication skills * Professional and confident manner when interacting with clients * Excellent written English * Attention to detail * Ability to prioritise your workload whilst working under pressure * Strong organisational skills * Ability to present information accurately * Excellent word processing…
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Our client has recently built phase 1 of our new High Intensity Sales application using Lightning Web Components and APEX to provide their Telesales function with a highly customised solution to enable them to work as efficiently as possible and are now both expanding on that and rolling it out to other parts of the group. This role as a Junior Salesforce Developer requires an enthusiastic individual who will help support and deliver this mission.THIS ROLE PAYS UP TO £35,000 AND IS ON SITE 5 DAYS A WEEKDay to Day Responsibilities: * Be the first point of contact for our user community when they are having problems using our custom Salesforce application. * Triage issues relating to the custom application and work with the rest of the team to resolve. * Develop solutions with the rest of the small Salesforce development team to expand the breadth and depth of the application to meet the ongoing and evolving needs of all the Peninsula businesses.What you Bring to the Team: * As a Salesforce professional you will need a minimum of one year's development experience in any of JavaScript, Lightning Web Components, Aura Components and APEX with a good understanding of Salesforce data models. * Enthusiasm in learning more about Salesforce developer tools and plan to undertake salesforce certification in the future. * Team player. * A passion for always building the best possible solution. * Ability to work in a fast-paced environment. * Strong communication skills.INDMANS
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Quality Assurance Analyst Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: 48032NB Group
Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.In this role our client is looking for are looking for a talented Quality Assurant Analyst to join them in Manchester. You will be joining a newly formed cross functional engineering team with a huge appetite to grow. They follow truly agile methodologies that have their people at the very center of their ethos. This role is unique, as the successful candidate will be a part of the founding members of the department who will help fostering and growing a positive culture - you will doubtless have ambitions to grow and expand with the business. THIS ROLE PAYS UP TO £40,000 AND IS ON SITE 5 DAYS A WEEKDAY TO DAY RESPONSIBILITIES * Test applications to the highest level on web and mobile devices * Maintain and improve testing practise * Establishing a clearly defined testing scope * Able to investigate production issues, to its root cause. * Assure that acceptance criteria are met, or descoped with acceptable results. * Assure that releases are of high quality and act as approval to deploy. * Collaborate with the product team members to identify and describe defects. * Ensure that test packs, tooling and methods are updated and maintained. * Support the BA in the elaboration of requirements with the developers. * Take responsibility for non-functional testing. * Write acceptance criteria for features that are executable. * You can measure the coverage of your functional and non-functional testing. * Able to deliver proposed plans with confidence * To be pro-active in suggesting improvements to the system, or new tools or ways of working * Work closely with the team, including stakeholders to recommend and agree technological solutions to meet business requirements * Management of personal training requirements * Provide provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. WHAT YOU BRING TO THE TEAM * At least 2 years' Quality Assurance experience * Understanding the meaning of quality and able to deliver * Understanding pipeline, Continuous Deployment and Integration * Knowledge of agile methodologies * Strong communication skills & stakeholder management * Ability to troubleshooting, analyse and problem-solve * A passion for always providing the best possible service * Being a team player INDMANS