Interim Organisational Development Lead Jobs
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If you have a background in workforce or Resource Planning or very strong Admin and customer service experience, then this could be the role for you! Our client is a global professional services provider, offering a HR and H+S advisory service to businesses worldwide. We are looking for a bubbly, outgoing person to join the Workforce Planning team, main duties are managing the diaries of the field-based consultants, booking appointments with clients ensuring the best use of time. This is a very fast paced role, dealing with clients across Ireland so good customer service in a must! If you are looking for a new challenge, and feel you are a good fit, please apply today! Job PurposeTo deliver world class care to exceed our clients' expectations and provide support to our ever-growing client base across Ireland. Job OverviewThe role requires you to excel in enthusiasm and provide great client service as part of our Workforce Planning Team. You will be responsible for scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. We would like someone who is driven, hardworking and has a strong administrative background. Main Duties * Scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. * Monitor Consultants' diaries, ensuring bookings are made in line with protocol and cancelled appointments are backfilled as a priority. * Proactively contact clients to check service provision and offer review appointments. * Management of client job lists. * Understand all client databases and systems to adequately service clients. * Manage own workload working from the job list. * Liaise with clients via written correspondence, telephone, and video calls. * Identify and pro-actively contact clients to promote the benefits of our products and service and encourage implementation and usage. * Carry out onboarding appointments with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. * Ensure all onboarding processes and procedures are adhered to. What you Bring to the Team * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable time management skills. * Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable…
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Complaints Specialist, Hinckley, Office based, £26,000Are you someone who thrives on communicating and driving success? Do you work well under pressure with a positive "can-do" attitude? This could be for you!This is a fantastic opportunity which requires you to promote and manage our client's reputation. You will be responsible for driving positive reviews and feedback from their clients and employees to showcase the services they are providing. You will also be required to resolve any negative reviews and feedback with a positive outcome, ensuring that you are delivering excellence in service by providing fast client focused solutions. It is an exciting time to join the business as they go from strength to strength. Day to Day Responsibilities * Ownership of and primary contact for customer feedback including responding to reviews, feedback, FCA regulated and non-regulated complaints. * Proactively log, manage, and respond to customer complaints in a timely manner in line with our complaint's procedure. * Provide, promote, and demonstrate a high-quality customer focused approach. * Collaborate with others in the business to enhance our reputation. * Escalate negative reviews and feedback through the correct channels. * Assist customers with inquiries or concerns to help resolve any issues. * Monitor customer and staff reviews to oversee online reputation and engagement. * Regular reporting to recognise themes and track key metrics related to customer satisfaction. * Complete mystery shops across our services to review service delivery. * Provide monthly reporting of online activity, service delivery and reputation to include analysis and proactive actions taken. * To complete training for the wider business on the importance of our online presence and reputation * Work with teams and stakeholders towards enhancing online reputation and improved service delivery. Who are you? * Experience of dealing with online reputation management and complaints * A positive "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the business. * Ability to work in a fast-paced environment. * Thrives on communicating and driving success. * Strong organisational and time management skills * A dynamic and flexible approach, as well as the ability to work under pressure. Get in touch!! 47840LSINDHIN
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Business Development Manager - Payroll Specialist Greater Manchester
Permanent £32,000 - £35,000 Per Annum
Ref: 48064CTR Group
Business Development Manager - Payroll Specialist Working for an award-winning global organisation and leading provider of comprehensive HR & payroll solutions, dedicated to helping small and medium-sized businesses (SMEs) streamline their HR & payroll processes, ensure compliance, and save time. This innovative business have designed a systems to meet the unique needs of growing businesses, offering a seamless, reliable, and cost-effective solution. Role OverviewWe are seeking a dynamic and results-driven Business Development Manager with a specialisation in payroll services to join our expanding team. In this role, you will be responsible for driving the growth of our payroll services division by acquiring new clients, nurturing relationships, and delivering tailored solutions that meet the specific needs of each business. Key Responsibilities: * Identify, target, and engage potential SME clients to promote our payroll services. * Deliver of strong inbound office leads for the sale of payroll services and software * Conduct in-depth needs assessments to understand the unique payroll challenges of each client, and present customised solutions. * Build and maintain strong, long-term relationships with key decision-makers and stakeholders in the SME sector. * Provide customer demonstrations on the new payroll software and ease of use with clients. * Attend Face to Face meetings to build and nurture relationships with the payroll customers * Collaborate with the marketing team to develop effective sales materials, presentations, and campaigns. * Stay informed of industry trends, market conditions, and competitors to provide insights and recommend strategies. * Regularly report on sales activity, pipeline status, and revenue projections to senior management. Key Qualifications: * Proven experience in business development or sales, with a focus on payroll services or HR services. * Demonstrated success in selling to SMEs, with a strong understanding of the challenges and opportunities within this market. * Excellent communication, negotiation, and presentation skills. * Ability to build rapport quickly and establish trust with clients. * Strong organisational and time management skills, with the ability to manage multiple opportunities simultaneously. * Self-motivated, proactive, and results-oriented with a passion for helping businesses succeed. * Proficiency in CRM software and other sales tools. Are you the right candidate for the job? This business has a clear identity as to who their people are and their traits, attributes and behaviours that make up a great culture. The ideal candidate will a have a "can-do" attitude. Be driven to achieve their goals and targets provided, be accountable for their remit and willing to help others achieve their goals.You're not afraid to take risks or share ideas and innovate. You're focused each day on delivering a best-in-class experience, achieving your targets, and contributing to the businesses' overall growth goals. 48064CTRINDMANS
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Portfolio Procurement are recruiting for an experienced Production Planner for a leading FMCG client. The Role/Experience required : * Manage rolling Production Schedule * Delivering a high % service level * Manage performance reporting & tracking * Highly analytical and excellent Excel knowledge * Confident team player and strong communicator 47969DHINDPRO
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am working alongside an accountancy practice based in the Leeds area who are looking to add a Payroll Administrator to their established team. They are going through vast rapid growth and are looking for an experienced candidate to support and grow in the organisation. Key Duties/Tasks: * Technical skills: relevant systems preferred & strong excel skills * Support the busy payroll department * High volume, fast paced role * Managing your own portfolio of clients * Client payroll experience preferred but not essential * Using Sage 50 payroll system * Provide comprehensive advice to employees in relation to payroll queries over the phone and by email * Working to multiple deadlines * Manual and automated calculations Benefits * Salary up to £26,000 * Pension * Flexitime working * Up to 30 paid holiday which increases over timeNormal working hours are 37.5 hours per week. Hours are typically 9:00am to 5.00pm with flexitime option and 1-hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 47573LN1INDPAYN
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Payroll Officer (12 month FTC) West Yorkshire
Permanent £28,000 - £32,000 Per Annum
Ref: 47621LNR1 Payroll
I am working alongside a large business consultancy firm based in the Leeds area who are looking to add a Payroll professional to their established team on a fixed term basis.They are going through vast rapid growth and are looking for an experienced candidate to support their busy payroll team there on a fixed term basis of 12 months. The client is going through a transition period and have made this an additional role to their already established team.Key Duties/Tasks: * Technical payroll skills including relevant payroll systems & excel * Support the busy payroll department with a high volume monthly payroll * Must have worked on high volumes of payroll previously in practice or for an organisation internally * High volume & fast paced role * Provide comprehensive advice to stakeholders with queries * Ensuring all necessary payments are made within the deadlines set, for example Pension Contributions. * Pensions & P11 D's & HMRC Submission focusBenefits * Salary up to £32,000 * Pension * Flexible working * Up to 33 days holiday * Holiday purchase * Hybrid workingNormal working hours are 37.5 hours per week, 8:30am to 5.00pm with flexitime option and 1-hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. INDPAYN47621LN
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I am working alongside an education institution based in the Middlesbrough area who are looking to add a Payroll Assistant to their established team. They are going through vast rapid growth and are looking for an experienced candidate to join their large team. Key Duties/Tasks: * Technical skills including Sage systems experience & excel * Support the busy payroll department * High volumes * Must have very strong Excel as lots of manual processing * High volume, fast paced * Working in the bureau team as part of the university * Provide comprehensive advice to employees in relation to payroll queries * Ensuring all necessary payments are made within the deadlines set, for example Pension Contributions. * Pensions & HMRC Submissions focus * Sage system ideally Benefits * Salary up to £29,000 * Pension * Parking on-site * Flextime working * Up to 33 days paid holidays * Christmas shut downNormal working hours are 37 hours per week, 9:00am to 17:00 with 1-hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 47956LNINDPAYN
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Payroll Advisor - South Manchester- Permanent - HybridSalary: up to £33,000 (DOE) Job SummaryPortfolio Payroll are currently working with a large organisation in the Altrincham area who are currently recruiting for a Payroll Advisor to join their team. They provide an excellent working environment, work from home opportunity and great discounts! Key Duties/Tasks: * Technical skills including Payroll System experience & excel skills * Support the busy payroll department high volume starters and leavers * Experience dealing with multiple payrolls of varying shift patterns * Must have very strong Excel (VLookUps/Pivot Tables) * High volume, fast paced * Delve into International Payroll * Provide comprehensive advice to employees in relation to payroll queries * Ensuring all necessary payments are made within the deadlines set, for example Reconciliations. * Manual calculations * Experience of T & A system useful * ADP system ideally Desirable skills and attributes: * 2+ years payroll experience * Previous payroll experience in a fast paced and high-volume environment * A keen eye for detail * Enjoy working within a team * Excellent communicator as you will be answering queries * Confident with Excel * CIPP advantageous not essential Benefits * Pension 6% employer contribution, * Free parking on-site * Up to 25 days paid holiday each year plus public holidays. * Hybrid working * Birthday off * Great discounts * Annual bonuses * FlexitimeNormal working hours are 37.5 hours per week, 9:00am to 5.30pm with 1-hour unpaid break. 46645LNR1INDPAYN
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am working alongside an accountancy practice based in the Leeds area who are looking to add a Payroll Administrator to their established team. They are going through vast rapid growth and are looking for an experienced candidate to support and grow in the organisation. Key Duties/Tasks: * Technical skills: relevant systems preferred & strong excel skills * Support the busy payroll department * High volume, fast paced role * Managing your own portfolio of clients * Client payroll experience preferred but not essential * Using Sage 50 payroll system * Provide comprehensive advice to employees in relation to payroll queries over the phone and by email * Working to multiple deadlines * Manual and automated calculations Benefits * Salary up to £26,000 * Pension * Flexitime working * Up to 30 paid holiday which increases over timeNormal working hours are 37.5 hours per week. Hours are typically 9:00am to 5.00pm with flexitime option and 1-hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 47573LN2INDPAYN