Supply Chain Manager Jobs

CLIENT CARE SPECIALIST - QUERIES.Manchester - Office Based - £23k + Profit Share Scheme Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job OverviewAs part of their client experience team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing Peninsula clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years 45514FAR2INDMANJ

Portfolio Procurement has been engaged by our leading Hertfordshire based distribution company to recruit for a Procurement Manager. You will be responsible for managing the full Procurement department inclusive of Sourcing, Supply Chain and Logistics. Which will include: * Shaping the Procurement Strategy * Be the Lead negotiator * Manage budgets * Ensure product is arriving and leaving as and when it should be Requirements: * You must have previous experience as a Procurement/Supply Chain Manager from a Elecronics contract manufacturing environment. * Experienced in working with suppliers from Asia * Have managed and mentored a Team to include staff from Purchasing, Supply Chain, Warehouse and Logistics. * Computer literacy including strong knowledge of MS Office (Word, PowerPoint, Excel) INDPRO

A well-established Chartered Accountancy firm based in Bury St Edmunds, providing a wide range of financial services to businesses across various industries. Offering tailored solutions and maintaining strong, long-lasting client relationships. Due to continued growth, they are looking for a Senior Payroll Administrator to join our team. The Role:As a Senior Payroll Administrator, you will be responsible for managing and processing payrolls for a diverse portfolio of clients. These clients come from a range of industries and vary in size, requiring a flexible and adaptable approach. The role demands a thorough payroll background and the ability to ensure accurate, compliant, and timely payroll processing. You will work closely with the team to ensure that all payroll-related queries and issues are handled efficiently, providing excellent customer service at all times. Key Responsibilities: * End-to-end payroll processing for multiple clients across a variety of sectors, ensuring compliance with all statutory requirements. * Managing payrolls of varying sizes and complexities, from small businesses to larger enterprises. * Liaising with clients to gather payroll data, answer queries, and resolve any issues promptly. * Processing statutory payments such as SSP, SMP, SPP, and other deductions including pensions, student loans, and AEOs. * Producing payroll reports for clients, including payslips, P45s, P60s, and any other documentation as required. * Ensuring accuracy in the calculation of tax, NI, and pension contributions. * Maintaining and updating payroll records for audit purposes and compliance. * Keeping up to date with payroll legislation and implementing changes accordingly. * Supporting the payroll team with system upgrades, new client set-ups, and process improvements. * Managing the year-end payroll process, including the submission of returns to HMRC. * Providing guidance and support to junior members of the payroll team when necessary. Key Requirements: * Extensive experience in payroll administration, ideally within a practice or bureau environment. * Strong working knowledge of current payroll legislation and compliance. * Experience managing payrolls for multiple clients across various industries and business sizes. * Familiarity with payroll software (experience with systems like Sage Payroll, Xero, or QuickBooks is an advantage). * Strong numeracy skills and attention to detail. * Ability to handle sensitive information with discretion and maintain confidentiality. * Excellent communication skills, both written and verbal, with the ability to build and maintain strong relationships with clients. * Ability to work efficiently under pressure and manage multiple priorities. * A proactive approach to problem-solving and process improvements. What We Offer: * A competitive salary based on experience. * Opportunities for professional development and training. * A supportive and collaborative working environment. * Flexibility in working hours where appropriate.INDPAYN

* Do you have experience of creating reports using MI data? * Do you have excellent Power BI and Excel knowledge plus the ability to do pivot tables and v-look up? * Are you looking for a new challenge in a fast paced environment? My Client are a market leading EAP, providing care and advice to employees nationwide, helping more than 70,000 business owners ensure their staffs health and wellbeing are at the top of their priority list. They have also just been voted one of the best companies to work for in 2023, so they practice what they preach! The main outline of the role is report creation for both internal and external stakeholders, you will pull MI Data from Salesforce and create reports for Business owners and Service users. If you have experience in this area, please apply today and we'll be in touch! Job Purpose * Support the wider business, partners, existing clients, and new business with MI reporting. * Support in maintaining contractual SLA's to all internal and external customers. * Support in providing ad-hoc reports and usage requests * Review MI for themes, trends, and analysis reporting Job OverviewOn a monthly basis the management information coordinators are responsible for issuing more than 1200 management information reports, building report generators as required to support with the variety of levels as set by the company for MI production. Accountability will include taking ownership and responsibility for managing data, developing reports, and troubleshooting data issues. The role will provide great opportunities to streamline reporting, building automation and developing efficient ways of working. Day To Day Responsibilities * Preparation of monthly and quarterly client reports, ensuring SLAs of 5, 10 and 15 working days have been adhered to. * Preparation of bespoke client reports as required, such as, benchmarking, utilisation reports and relationship management reports. * Work with the MI lead and CSM to identify and articulate key opportunities for analytics driven improvement across the business. * Building, testing, and implementing new reporting systems, to better support management and the wider business to enable them to make sound business decisions. * Providing operational analysis, reports, and recommendations to the business with a purpose to optimise operational resources against demand in all areas across the business. * Identifying opportunities for process improvement to increase automation and reduce the risk of human error. * Monitor and audit data quality, ensuring the correct tasks are set within the CRM. * Support and answer queries in the MI mailbox within SLA. Essential Skills And Competencies * Using Excel and Power BI to a high standard including report creation, VLOOKUPs and pivot tables. * Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner, and to work as part of a team to ensure all work is completed within SLA. * Excellent attention to detail, problem analysis and problem solving. * Knowledge of working with databases. * A minimum of 1 years' experience working in a similar role.…

Portfolio Procurement has been engaged by our leading Hertfordshire based distribution company to recruit for a Senior Electronics Buyer. You will be responsible for identifying opportunities to optimise key spending areas, you will be charged with negotiating on both cost price and delivery timeframes. Requirements: * You must have previous experience within the sourcing of Electronic Components ideally from a contract manufacturing environment. * Experienced in working with suppliers from Asia * Have an understanding of Bills of Materials. * Computer literacy including strong knowledge of MS Office (Word, PowerPoint, Excel) INDPRO

Job SummaryPortfolio Payroll are currently working with a large organisation in the Blackpool area who are currently recruiting for a Payroll Advisor to join their team. They provide an excellent working environment, work from home opportunity and it is an exciting opportunity overall! Key Duties/Tasks:. * Technical skills including payroll system experience & excel skills * Support the busy payroll department high volume starters and leavers * Experience dealing with multiple payrolls of varying shift patterns * Must have very strong Excel (VLookUps/Pivot Tables) * High volume, fast paced * Provide comprehensive advice to employees in relation to payroll queries * Ensuring all necessary payments are made within the deadlines set, for example Reconciliations. * Manual calculations of overtimes and bouses for example * Experience of T & A system essential Desirable skills and attributes: * Some years payroll experience essential * Previous payroll experience in a fast paced and high-volume environment * A keen eye for detail * Enjoy working within a team * Excellent communicator as you will be answering queries * Confident with Excel * CIPP advantageous not essential Benefits * Standard pension * Up to 25 days paid holiday each year plus public holidays. * Hybrid working * Flexitime * Healthcare and life assurance related benefitsNormal working hours are 35 hours per week, 9:00am to 5.00pm with 1-hour unpaid break. To hear more about this fantastic opportunity please feel free to give me a call on 0161 523 5585 and ask for Liam. Alternatively, please email liam.nally@portfoliopayroll.com and I will get back to you imminently. INDPAYN

Legal Advisory Manager 18 month maternity contract Based in Manchester City Paying £35,000 - £40,000 5 days per week in office We are seeking an experienced Legal Advisory Manager to lead a team of 12 Legal Advisors. In this leadership role, you will be responsible for overseeing the delivery of legal advice and ensuring that the team meets key performance metrics and service level agreements (KPIs and SLAs). The role is heavily focused on maintaining high professional standards, particularly in telephone-based services. Responsibilities Include: * Provide guidance and resources to the Legal Advisors. * Ensure the team is equipped to deliver effective and timely legal assistance. * Oversee the management of call volumes and individual team member availability to ensure responsiveness to client inquiries. * Deliver continuous feedback and coaching to improve team performance. * Conduct quality assessments and provide developmental feedback. * Assist in investigating complaints and work with clients and management to address service issues. * Identify and implement ways to enhance the legal advisory services provided by the team. * Conduct regular performance reviews and 1:1 meetings with team members. Candidate Requirements: * Proven experience in a customer service environment, with a background in supervisory or management roles. * Law Degree, Legal Practice Certificate, or an equivalent qualification. * Strong understanding of the SRA Code of Conduct and the BACP Ethical Framework. * Ability to review legal documents, business agreements, and conduct commercial legal research. * Excellent communication abilities, both written and verbal, with a talent for engaging with clients, colleagues, and management. INDMANS48087CHR

Legal Helpline Manager 18 month maternity contract Based in Manchester City Paying £35,000 - £40,000 5 days per week in office We are seeking an experienced Legal Helpline Manager to lead a team of 12 Legal Advisors. In this leadership role, you will be responsible for overseeing the delivery of legal advice and ensuring that the team meets key performance metrics and service level agreements (KPIs and SLAs). The role is heavily focused on maintaining high professional standards, particularly in telephone-based services. Responsibilities Include: * Provide guidance and resources to the Legal Advisors. * Ensure the team is equipped to deliver effective and timely legal assistance. * Oversee the management of call volumes and individual team member availability to ensure responsiveness to client inquiries. * Deliver continuous feedback and coaching to improve team performance. * Conduct quality assessments and provide developmental feedback. * Assist in investigating complaints and work with clients and management to address service issues. * Identify and implement ways to enhance the legal advisory services provided by the team. * Conduct regular performance reviews and 1:1 meetings with team members. Candidate Requirements: * Proven experience in a customer service environment, with a background in supervisory or management roles. * Law Degree, Legal Practice Certificate, or an equivalent qualification. * Strong understanding of the SRA Code of Conduct and the BACP Ethical Framework. * Ability to review legal documents, business agreements, and conduct commercial legal research. * Excellent communication abilities, both written and verbal, with a talent for engaging with clients, colleagues, and management. INDMANS48087CHR2

London BasedRecruitment Partner - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution working with global brands. * The Portfolio Group - the #1 Recruitment Company, as supported by our 5* Trustpilot status * Uncapped Commission paid monthly, No threshold, OTE £80,000+ * Calling all recruiters and account managers * No Business Development required in this role Key Responsibilities: * You'll be able to take on a hot desk & work with current consultants and existing clients, so you hit the ground running * Manage current relationships with hiring managers * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Achieve agreed KPIs on a monthly basis Experience: * Previous recruitment or account management experience is required * Advanced communication skills with a high ability to negotiate with existing clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with great facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. 99775NTRINDREC