Payroll Bookkeeper Jobs
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Our client, who is an expanding talent agency based in Northampton, are looking to bring aboard a Payroll Administrator on a 12-18-month contract. This role will be integral to ensuring the accuracy and efficiency of their payroll processes across their different clients. This role will be heavily involved in payroll processing, ensuring compliance with all relevant regulations and company policies. Key Responsibilities: * Process high volume payroll transactions accurately and efficiently for their multi-sited operations * Conduct regular payroll audits to ensure compliance and accuracy * Investigate and resolve payroll discrepancies and issues promptly The client is looking for a motivated, driven, and reliable payroll administrator who can hit the ground running. A culture fit is very important so you must have the hard-working nature to succeed and progress as this role has the opportunity to turn permanent due to continued growth! This role is offering an astounding benefits package which includes hybrid working along with your birthday off, a well-being day, and 4 social events per year! There is no time like the present, so get in touch now before it's too late! 47993TCSINDPAYS
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Telesales - No Cold Calling Greater Manchester
Permanent £22,308 - £22,308 Per Annum
Ref: 46822LF Group
DO YOU HAVE TELESALES EXPERIENCE BUT DON'T LIKE COLD CALLING?ARE YOU LOOKING FOR A NEW ROLE WITH NO HARD SELL, UNCAPPED COMMISSION, MONTHLY BONUS AND PROGRESSION?IF YOU HAVE A PROVEN B2B UPSELLING OR RETENTIONS BACKGROUND, APPLY TODAY AND WE'LL BE IN TOUCH!Peninsula are recruiting a Telesales consultant to contact existing clients and sell additional services to them. This is an ideal role for someone with telesales experience, who likes sales and high earning potential but doesn't like cold calling!Job OverviewTo be a member of the HR Sales team, your role is to sell the product to our client base. On a daily basis, BSC's call or take calls from clients who have an immediate need for HR advice, and highlight the F2F additional service to them. The BSC would then be responsible for explaining the nature of the service to the individual client (including all of the relevant terms and conditions of the service) and informing them of how using the HR Face2Face service would benefit them directly. Once a client has agreed to pay the additional fee involved, the BSC role is then to provide a smooth transition into our HR Services Team (Consultancy & Advisory), to ensure that the matter is dealt with promptly and efficiently. Responsibilities· To make a minimum of 50 outbound calls to H&S Face2Face business prospects;· To reach a minimum of 2 hours talk-time per day, i.e. actual time spent actively contacting and speaking to prospects;· To liaise with the Consultancy & Advisory Service Teams, to ensure that all cases are dealt with promptly ensuring the client receives the best service at all times. What you Bring to the Team· B2B experience is advantageous.· Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility.· Strong customer service experience.· Outgoing personality, with strong organisational skills and a tenacious nature.· Professional and intelligent approach to work.· Good business acumen, articulate, uses initiative.· Strongly focussed on delivering an excellent client experience at all stages.· A positive approach in a fast-moving, busy team environment. benefits· Uncapped monthly commission· 25 days' holiday, plus bank holidays· Day off on your birthday· Cash plan· Holidays increase after 2- and 5-years' service· Pension Plan and Life Insurance· Access to Employee Assistance Programme· Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday'!· Company incentives, access to discount schemes. Free on site gym. Subsidised car parking INDMANJ
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OverviewWork as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis. This role requires you in the office Monday - Friday, 8:45am to 5:15pm. While everyday day will offer a different challenge your core responsibilities will be to: * Assist with the availability of Advisors using the telecommunication application to review individual codes. * Maintain an abandon call rate of below 0.80% and an SLA target of above 99%. * Maintain service metrics by ensuring work is queued and assigned correctly. * Assist the Leadership team with daily, weekly, monthly, and quarterly reporting. * Ensure annual leave is agreed within the departmental cap. * Take inbound calls to reduce the over-flow and abandon rate for the team. * Listen to the customers' needs and set call-backs within a timeline. * Set the expectation for Super Service by letting the client know timeframes. A solid customer service background with help you thrive in this role, alongside: * Excellent organisational and decision-making skills. * Excellent working knowledge of Microsoft office suite. * Ability to thrive in a fast-paced environment. * Highly customer service oriented with a focus on service delivery. * Positive individual with great communication skills at all levels. * Ability to deal with detail, be methodical, analytical, and accurate. * Being a Team player with a can-do attitude. 47968CHRINDHIN
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Are you an experienced Customer Service / Call Centre Team Leader looking for a new challenge?Do you always put the customer first while creating a happy, supportive environment for your team? If you have at least 1 year customer service team management experience, preferably within a software company, please apply today and we'll be in touch! We are looking for an experienced Customer Service / Call Centre team Leader to manage a team of 10 Account managers. Working with the Onboarding team you will be responsible for all coaching, QA, KPI's as well as HR issues. We are looking for someone who is very hands on and visible, who doesn't mind getting stuck in when needed and help with escalations, demo's of the software / platform and supporting their team! Role DescriptionSupport the BrightHR Activation and Engagement Specialist team, encouraging best practice and Service Level Adherence (SLA). Meet and exceed all personal KPIs and drive the Support team to deliver against their own objectives. Contribute to team activities, leading by example and encouraging colleagues to follow suit. Be available to assist in resolving complex technical queries and complaints and assist the Onboarding Manager in identifying career progression and training opportunities. Main Responsibilities * Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. * Provide daily and weekly MI on team performance KPI and SLA adherence to team and senior stakeholders. * Provide feedback to the team on both positive and negative service issues, giving praise to individuals where due. * Conduct at least 4 weekly call quality assessments and provide timely feedback and coaching to team. * Lead the Engagement Team to achieve minimum 50% onboarded clients within 30 days from registration. * Develop and guide the Activation Team to deliver minimum 80% activated clients. * Contribute to 5-star online reviews and positive feedback and always provide an excellent customer service. * Identify individual training needs/performance issues and assist the Head of Onboarding & Engagement Manager in implementing career development plans/performance management plans where necessary. * Be available to resolve complex complaints within contractual SLA and adherence/behaviours are always met. * Ensure processes are followed and provide suggestions for improvement where processes are failing. * Conduct BrightHR demos to prospect clients ensuring feedback is provided to the Business Development Managers. * Delegate tasks to individuals to ensure that the team is operating efficiently and to maximum capacity. * Conduct all internal and external training sessions where required across the Peninsula Group. The above is not an exhaustive list of responsibilities and the successful candidate will be expected to carry out duties, outside of their usual role. These duties may include out of hours/ weekend working to suit the needs of the business. The successful candidate should possess the following skills and experience: * Excellent customer service skills * Strong leadership skills * The ability to present information confidently and accurately * Minimum 1 years team management…
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A Sole Payroll Specialist is currently being recruited for a superb business with a fabulous reputation.This role sits within HR and works as part of the HR & Benefits function. As the Sole Payroll Specialist, you will be responsible for: * Start to finish processing for c500 monthly employees * Administering all statutory deductions including SMP, SPP, SSP, PAYE N.I * HMRC submissions and reconciliations * Benefits administration * Monthly pension uploads * Resolving all payroll queries * Starter and leaver information * All year end activities This role can offer a hybrid working pattern, excellent benefits package and a great working environment.Interviewing now. INDPAYS47725GCR3
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We are currently recruiting for a 10 month fixed term contract based Surrey the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. Payroll Officer - £29,606 Salary - GU310 month FTC with view to go perm * Must know end to end processing * 36 Hour Weeks * Dealing with issues and queries - Tax SMP SSP etc * High Volumes of processing * Team Is 2 assistants and 4 officers * Would look for someone who is a bit junior but knows end to end processing * Hybrid Working - they are currently all at home majority of the time however the people service team are now coming in 40% in the office will be the case for the payroll team next year. Any new starts she is saying to go in once a week and then they have once a month meeting * Flexible around working hybrid with children etc 47990GFINDPAYS
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My client are looking to recruit a Sole Payroll Officer on a temp to perm basis.. In order to be considered for this role you must have solid experience with Payroll & Pensions experience. The candidate needs to be able to advise on all aspects of payroll, managing their own workload in an effective and timely manner. This role is a sole role. You will be working on key activities ensuring an accurate payroll is produced according to defined deadlines, adhering to statutory and local government terms and conditions. They are also looking for someone who has excellent attention to detail, a good communicator and good organisational skills, good excel skills will be needed. If you have experience in using Unit 4 that would be a benefit. In reward for your skills, you will join an established company with a wealth of knowledge that is highly regarded in the area. If you are looking for work and have the payroll skills detailed above then then we want to hear from you! 47989EBINDPAYS
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Senior Payroll Product Manager Greater Manchester
Permanent £50,000 - £65,000 Per Annum
Ref: 47988JP Payroll
Job PurposeWe are looking for a Senior Product Manager to join our Payroll Division. This position is to be based in the UK but will serve global teams.As a Senior Product Manager, you will play a pivotal role in the success of our payroll propositions. Utilising your in-depth knowledge of payroll product development, coupled with excellent commercial acumen growing and scaling a payroll offering, this role will enable the success of additional services and make a significant impact on our clients' financial well-being. The successful candidate will need tremendous depth in driving product planning and execution throughout the lifecycle of the business to support our broad customer base, rapid growth rate, and the scale at which we're currently operating. This individual will report to our Associate Director - Payroll as well as matrix reporting into the CEO and CTO. Job Overview and Day to Day ResponsibilitiesYou will work closely with the Executive Team, supporting continued growth and new client acquisition. Your responsibilities will include, however are not limited to: * Lead and champion technology product initiatives specifically focused on Payroll solutions by understanding the market sector through profiling the competitor landscape. * Maintaining own knowledge with current UK payroll legislation, informing clients about any changes that may affect their business and people. * Work closely with business partners and resellers to understand and research business and functional requirements and translate them into prioritised feature roadmaps. * Break down processes so they can be rebuilt in ways that fundamentally challenge the industry status quo. * Lead across the entire product lifecycle by working with partners, sales, and service team members to conceptualise, design, develop, measure impact, and optimise. * Monitor the health of product initiatives with the associated risks and implications to timelines and lead the resolution of cross-functional issues. * Own the delivery and quality of product initiatives and the business outcomes. * Foster software product management consistent with all policies and practices to create a highly predictable software delivery model and go to market process. * Keep stakeholders up to date on product progress and the team connected across locations and strategic initiatives. * Liaising directly with clients to fully understand their payroll needs, build relationships, and manage expectations. What you will bring to the teamYou will be a Payroll professional capable of meeting the following criteria: * Deep understanding of UK payroll legislation and tax regulations. * Product delivery including idea generation, investment management, delivery planning, estimating, risk management, change management and stakeholder management in an agile environment. * Manage expectations of a broad, senior and demanding set of stakeholders, driving consensus and agreement of the features delivered. * Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets. * CIPP qualified, or suitably qualified by experience. * Able to negotiate and compromise solutions and find the balance between best practice, expediency, and longer-term maintenance costs. * Previous experience in delivering fully managed payroll services for an array of clients, spanning…
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Join this elite team, a leading accountancy advisory firm renowned for delivering unparalleled financial services across a broad spectrum of industries. With a commitment to excellence and innovation has earned them a prestigious reputation and a diverse client portfolio. Dedicated to fostering a dynamic and inclusive workplace where top talent can thrive and grow. Position Overview:This client is seeking a highly motivated and detail-oriented Payroll Associate to join the team. In this role, you will play a crucial part in the proactive delivery of payroll services to a varied clientele. Your responsibilities will span multiple industries, providing you with unique exposure and the opportunity to enhance your payroll technical expertise and client engagement skills. Key Responsibilities: * Manage and process payrolls for a diverse range of clients across different industries, ensuring accuracy and compliance with relevant regulations. * Collaborate with clients to gather necessary payroll data, resolve queries, and provide exceptional customer service. * Stay updated with the latest payroll regulations and industry best practices to ensure compliance and mitigate risks. * Conduct regular payroll audits to identify and rectify discrepancies. * Support the implementation of new payroll systems and processes, contributing to continuous improvement initiatives. * Prepare and maintain accurate payroll records and reports for clients. * Provide guidance and support to junior team members, fostering a collaborative and knowledge-sharing environment.Qualifications: * Bachelor's degree in Accounting, Finance, Business Administration, or a related field. * Proven experience in payroll processing and management, preferably within a professional services environment. * Strong understanding of payroll laws, regulations, and best practices. * Excellent analytical and problem-solving skills with a keen attention to detail. * Proficiency in payroll software and Microsoft Office Suite. * Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships. * Strong organizational skills and the ability to manage multiple tasks and deadlines effectively. Benefits * Competitive salary and benefits package. * Opportunities for professional development and career advancement. * A collaborative and supportive work environment. * Exposure to a wide range of industries and clients, enhancing your professional growth. * Flexible work arrangements to promote work-life balance. * Access to cutting-edge technology and resources to support your success 47982LWINDPAYS