Payroll Operations Manager (flexibility With Remote Working) Jobs

Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a ReceptionistThis role will report to the Executive Assistant and work with them to ensure that the administration needs of the business are met. Day-to-Day Responsibilities * Meeting & greeting visitors in a warm, friendly manner. * Booking meetings for internal and external meetings. * Receiving and distributing daily post and managing postage from the business. * Screening, answering and forwarding telephone calls. * Ensuring the reception area is kept neat and tidy. * Complete daily and weekly reports as necessary. * Cover Administrative Assistant during periods of Annual Leave. * Administration responsibility for files through our internal HR system Bright HR, including supporting in the off-boarding process and keeping records accurate. * Responsibility for supporting the process of induction of new staffing. * Managing our internal security system for access to building. * Full responsibility for managing the stationary order across two offices and with field staff. * Any administration that that may be required. P46618NBINDIRE

We are currently recruiting for a temporary Payroll Team Leader based South East London the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. Payroll Team Leader - £19.80 p/h PAYE or £24.67 p/h UMBRELLA5 days in the office - SE18 * This is a role fully office based * Candidate must be immediately available * Working to the Payroll Operations, Service Development and Training Manager this post will be responsible for the efficient running of the Patroll Administrators and their workloads * They will contribute to the development and implementation of the improvements in the Payroll Service * To maintain knowledge of the legislation and polices and how to apply that knowledge on an operational basis * Ther will undertake the most complex transactional work in the Payroll service to manager the work of up to 5 payroll administrators and to co-ordinate the workload of the ream within strict deadlines 47227GFINDPAY

Are you passionate about delivering exceptional customer care and exceeding clients' expectations?Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service! OverviewThis is a hands-on role with a real focus on delivering exceptional outcomes. You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are always managed. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible. As a Resolution Specialist communication is key to delivering a world-class service both internally and externally. Day-to-Day * To be the key person for receiving client service issues * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all the client databases and systems to adequately investigate and respond to the client. Key Skills * Excellent attention to detail and problem-solving skills * Excellent standard of communication written and verbally * Ability to manage your own time and workload confidently. * Be the first point of contact for both client and internal stakeholders. * Be able to challenge and influence at a senior level. * Have a solution-focused approach, keeping the client updated throughout, going above and beyond to resolve quickly and efficiently, within SLA. * Collaborate and conduct regular meetings across the business to ensure high quality outcomes. * Provide regular updates to the management team on progress. * Ensure appropriate systems are updated correctly for records and reporting purposes The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. P45771FAR4INDMANJ

Job Purpose We are seeking an HR Operations Manager to join our clients dynamic team in London. In this pivotal role, you'll be responsible for guiding a team of HR experts to deliver exceptional advice and service to clients across Great Britain and Northern Ireland. Job Overview In the role of HR Operations Manager, you will oversee day-to-day team management, ensuring the HR advisors provide accurate, legally compliant guidance and superior HR assistance to our clients. Your strategic vision will ensure a commercial approach is at the forefront of our operations, while your motivational skills will drive your team towards achieving departmental KPIs. Day-to-Day Responsibilities * Manage individual and team performance through regular feedback, coaching, and development-focused one-on-ones. * Identify and address knowledge and skill gaps while collaborating with stakeholders to implement relevant training interventions. * Build and maintain a cohesive team environment, providing leadership and ongoing support to your team members and colleagues. * Ensure the smooth daily management of the advice team and facilitate effective coaching. * Attend daily leadership meetings to discuss business performance and improvement strategies. * Conduct disciplinary and grievance meetings as required, ensuring adherence to the Employee Handbook. * Cultivate strong relationships with senior stakeholders, communicating employee issues and proposed solutions proactively. * Facilitate training sessions for new and existing team members. * Monitor daily activities and performance metrics, reporting regularly to the Associate Director of Operations. * Lead recruitment drives to maintain optimal team resources and manage attrition. * Manage department projects and facilitate communication to ensure success in implementation and delivery. * Uphold quality and legal standards through regular work reviews and maintain accurate records of advice provided. * Stay informed on HR and Employment Law changes, ensuring you and your team remain knowledgeable about relevant legislation. * Champion our HR-Inform platform and provide feedback for improvement. * Identify business development opportunities and support the team in offering product recommendations to clients. * Collaborate strategically with stakeholders across various departments to address challenges and drive business success. What You Bring to the Team * Strong technical knowledge of HR and Employment Law, with the ability to coach and develop your team. * A proactive "can-do" attitude, a thirst for knowledge, and excellent communication skills. * Constructive feedback delivery skills and a dynamic approach. * Exceptional people management and interpersonal skills. * Strong time management abilities, with a knack for prioritisation. * Proficiency in MS Office and a willingness to embrace bespoke systems. * Excellent service issue resolution skills and a passion for achieving targets and generating new business referrals. This is an exciting opportunity to be part of an award-winning workplace. Our client prides itself on a fast-paced and energizing office environment, and we seek colleagues with a positive and results-focused mindset. 48195CHINDHRR

Management Accountant Job PurposeTo be the principal day to day accountant in a growing legal practice. This will involve developing a weekly/monthly suite of financial reports, implementing new billing systems and processes, and preparing monthly Management Accounts (including budgets and forecasts). The role reports to the Finance Director. To be successful for the role you will need to be fully CIMA or ACCA qualified. Job Overview * Work closely with the Associate Director/Principal Lawyer to support the growth of the business by developing a weekly/monthly suite of financial reports that will help the management team to effectively run the business. * Produce the primary statements and monthly management accounts for review by the Finance Director. * Support the budgeting and quarterly forecasting process, providing data reflecting business activity, and identify and highlight areas of risk and opportunities. * Implement robust processes, systems, and routines to enable strong financial control. * Ownership of P&L and Balance Sheet including calculation and posting of related accruals/prepayments, cost analysis, and understanding of variances vs budget/forecast. * Ensuring compliance with SRA requirements. * Produce regulatory returns, including FCA returns, ONS returns, and VAT returns for review by the Finance Director. * Oversight of the billing and collections process. * Utilise the new Clio system to develop reporting on billable hours, WIP, orders outstanding and other areas as required. What you Bring to the Team * Fully qualified CIMA / ACCA or equivalent. * Ability to organise and prioritise workload to produce high quality work within deadlines. * Possess strong analytical skills with excellent attention to detail. * Ability to work on own initiative and deliver high quality analysis and insight. * A sound knowledge of financial reporting policies and procedures. * Ability to organise, manipulate and present large volumes of data using Excel spreadsheets. * Possess strong communication skills and ability to develop strong business partnering relationships with the management team. 48293CHINDMANS

CLIENT CARE SPECIALIST - QUERIES.Manchester - Office Based - £23k + Profit Share Scheme Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job OverviewAs part of their client experience team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing Peninsula clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years 45514FAR2INDMANJ

Portfolio Procurement has been engaged by our leading Hertfordshire based distribution company to recruit for a Procurement Manager. You will be responsible for managing the full Procurement department inclusive of Sourcing, Supply Chain and Logistics. Which will include: * Shaping the Procurement Strategy * Be the Lead negotiator * Manage budgets * Ensure product is arriving and leaving as and when it should be Requirements: * You must have previous experience as a Procurement/Supply Chain Manager from a Elecronics contract manufacturing environment. * Experienced in working with suppliers from Asia * Have managed and mentored a Team to include staff from Purchasing, Supply Chain, Warehouse and Logistics. * Computer literacy including strong knowledge of MS Office (Word, PowerPoint, Excel) INDPRO

A well-established Chartered Accountancy firm based in Bury St Edmunds, providing a wide range of financial services to businesses across various industries. Offering tailored solutions and maintaining strong, long-lasting client relationships. Due to continued growth, they are looking for a Senior Payroll Administrator to join our team. The Role:As a Senior Payroll Administrator, you will be responsible for managing and processing payrolls for a diverse portfolio of clients. These clients come from a range of industries and vary in size, requiring a flexible and adaptable approach. The role demands a thorough payroll background and the ability to ensure accurate, compliant, and timely payroll processing. You will work closely with the team to ensure that all payroll-related queries and issues are handled efficiently, providing excellent customer service at all times. Key Responsibilities: * End-to-end payroll processing for multiple clients across a variety of sectors, ensuring compliance with all statutory requirements. * Managing payrolls of varying sizes and complexities, from small businesses to larger enterprises. * Liaising with clients to gather payroll data, answer queries, and resolve any issues promptly. * Processing statutory payments such as SSP, SMP, SPP, and other deductions including pensions, student loans, and AEOs. * Producing payroll reports for clients, including payslips, P45s, P60s, and any other documentation as required. * Ensuring accuracy in the calculation of tax, NI, and pension contributions. * Maintaining and updating payroll records for audit purposes and compliance. * Keeping up to date with payroll legislation and implementing changes accordingly. * Supporting the payroll team with system upgrades, new client set-ups, and process improvements. * Managing the year-end payroll process, including the submission of returns to HMRC. * Providing guidance and support to junior members of the payroll team when necessary. Key Requirements: * Extensive experience in payroll administration, ideally within a practice or bureau environment. * Strong working knowledge of current payroll legislation and compliance. * Experience managing payrolls for multiple clients across various industries and business sizes. * Familiarity with payroll software (experience with systems like Sage Payroll, Xero, or QuickBooks is an advantage). * Strong numeracy skills and attention to detail. * Ability to handle sensitive information with discretion and maintain confidentiality. * Excellent communication skills, both written and verbal, with the ability to build and maintain strong relationships with clients. * Ability to work efficiently under pressure and manage multiple priorities. * A proactive approach to problem-solving and process improvements. What We Offer: * A competitive salary based on experience. * Opportunities for professional development and training. * A supportive and collaborative working environment. * Flexibility in working hours where appropriate.INDPAYN

* Do you have experience of creating reports using MI data? * Do you have excellent Power BI and Excel knowledge plus the ability to do pivot tables and v-look up? * Are you looking for a new challenge in a fast paced environment? My Client are a market leading EAP, providing care and advice to employees nationwide, helping more than 70,000 business owners ensure their staffs health and wellbeing are at the top of their priority list. They have also just been voted one of the best companies to work for in 2023, so they practice what they preach! The main outline of the role is report creation for both internal and external stakeholders, you will pull MI Data from Salesforce and create reports for Business owners and Service users. If you have experience in this area, please apply today and we'll be in touch! Job Purpose * Support the wider business, partners, existing clients, and new business with MI reporting. * Support in maintaining contractual SLA's to all internal and external customers. * Support in providing ad-hoc reports and usage requests * Review MI for themes, trends, and analysis reporting Job OverviewOn a monthly basis the management information coordinators are responsible for issuing more than 1200 management information reports, building report generators as required to support with the variety of levels as set by the company for MI production. Accountability will include taking ownership and responsibility for managing data, developing reports, and troubleshooting data issues. The role will provide great opportunities to streamline reporting, building automation and developing efficient ways of working. Day To Day Responsibilities * Preparation of monthly and quarterly client reports, ensuring SLAs of 5, 10 and 15 working days have been adhered to. * Preparation of bespoke client reports as required, such as, benchmarking, utilisation reports and relationship management reports. * Work with the MI lead and CSM to identify and articulate key opportunities for analytics driven improvement across the business. * Building, testing, and implementing new reporting systems, to better support management and the wider business to enable them to make sound business decisions. * Providing operational analysis, reports, and recommendations to the business with a purpose to optimise operational resources against demand in all areas across the business. * Identifying opportunities for process improvement to increase automation and reduce the risk of human error. * Monitor and audit data quality, ensuring the correct tasks are set within the CRM. * Support and answer queries in the MI mailbox within SLA. Essential Skills And Competencies * Using Excel and Power BI to a high standard including report creation, VLOOKUPs and pivot tables. * Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner, and to work as part of a team to ensure all work is completed within SLA. * Excellent attention to detail, problem analysis and problem solving. * Knowledge of working with databases. * A minimum of 1 years' experience working in a similar role.…