The Portfolio Group Jobs
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Calling all HR professionals and employment enthusiasts! Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on challenges and want to be part of a vibrant, expanding team, this is your golden ticket!You will provide HR and Employment Law advice to clients across various industries across the UK. This is a great opportunity for a HR specialist or People Manager looking to accelerate their career.The successful candidate will be given a high level of training, with opportunities to progress and fasttrack their career! The HR Advisor will also be responsible for: * Supporting and guiding clients with Employment Law/HR enquiries * Supporting with advice on documentation, drafting HR documents * Taking ownership and responsibility of cases to resolution, building relationsihps with clients * Attending legal briefings and internal company training, staying informed on changes in legislation Benefits * Continuous development from Day 1 * 25 Days Holiday + 8 Bank holidays (increases to 28 with service) * Your birthday off - how will you celebrate? * Regular updates on Employment Law so you're always up to date * Competitive salary framework reviewed twice annually * Free EAP for those days when we all need someone to talk to * Private medical with BUPA (with length of service) * Social Committee to arrange fun events * Department budget for a quarterly day out * A senior team that listens to and responds to team feedback * Career Pathways to develop your skills and support your progression through the business P47171LSR5INDHIN
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Head of Client Onboarding Greater Manchester
Permanent £45,000 - £50,000 Per Annum
Ref: 48972BG Group
Head of Onboarding and ActivationPortfolio are proud to be exclusively representing our award-wining, HR Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. Our client is searching for a Head of Onboarding and Activation department to join their growing business and to support the department in driving customer activation and engagement strategy.We are looking for an experienced, innovative and driven Customer Service Leader to join our growing client. The team are required to onboard new clients and be the first point of contact with their clients within the first 30 days of becoming a client. They offer support, join demo's with clients and help them navigate the software offering.We are looking for someone with prior management experience, ideally from a Professional Services or Shared Services, high volume background. The Head of Onboarding will work closely with senior leadership in order to improve operational execution and client engagement. This person must be confident in project managing large scale transformation projects and it would be beneficial if they had experience managing multiple products at one time. The Head of Onboarding and Activiation will be responsible for: * Manage, monitor, and review the core metrics linked to client on-boarding, service implementation, service follow up, client adoption and engagement, client dissatisfaction and cancellation requests to ensure a positive experience for all clients across the service offerings * Identify non-usage and implement effective processes to increase usage * Liaise with Sales and Service teams on any client issues and support in online reputation * Review the client on-boarding journey and propose and implement changes which support rapid growth and allow scale without compromising quality * Monitor and review early indications of client dissatisfaction and buyer's remorse to improve and enhance the service in an efficient way * Support the management of the Client Experience, Customer Care and Retention, working closely with the Service Leadership and wider Global Leadership team * Improve the quality of the initial post-sale interactions across multiple channels including digital journeys, email and human touchpoints * Significantly increase client activation MoM and YoY, with a focus on revisiting clients who have never activated their account to drive a 10% increase in the first 6 months * Provide support and coaching on a daily basis * Produce daily, weekly and monthly reports for Senior Directors To be considered for this opportunity: * A passion for work with clients in a service driven industry * Excellent communication skills * A "can-do" attitude with the ability to support, drive and motivate your team to achieve their best potential and performance overall * Strong Organisation and time management skills * Excellent people management skills * Ability to work in a fast-paced environment with a solutions-based approach * A dynamic and flexible approach, as well as the ability to work under pressure * Excellent interpersonal skills * Excellent technical knowledge and customer service skills * Ability to provide constructive feedback where required * Excellent service issue / complaint resolution skills…
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An international business with a truly global presence is looking to recruit an International Payroll Administrator to join them on a permanent basis. Reporting to senior management, the International Payroll Administrator will be responsible for managing payroll across multiple locations globally. As International Payroll Administrator, your main responsibilities will be: * Managing the EMEA payrolls across multiple EMEA countries * Submission of all payroll data, * Ensuring payroll compliance for both international & domestic payrolls. * Act as a point of contact for all escalated payroll queries * Demonstrate excellent vendor management experience With an excellent benefits package and brilliant location, this is an opportunity not to be missed.Candidates must have previous EMEA payroll experience.This role will be able to provide a blend of office and home working + AMAZING benefits. 48970GCINDPAY
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Job Title: Supply Chain ManagerSalary: £55,000 - £60,000 (plus car allowance)Location: LondonType: Permanent (on-site) Portfolio Procurement are recruiting a Supply Chain Manager for a specialist foods company based in London.As an experienced Supply Chain Manager, you will be responsible for the oversight of the supply chain process ensuring operations run smoothly on time and within budget whilst enhancing the customer experience, Experience: * 3 years Supply Chain Management or logistics experience within the food or FMCG sector (manufacturing) * Experience with MRP implementation systems * Leadership and team management experience * Proficiency with Microsoft Office and SAP Responsibilities: * Inventory Management * Supply Chain Planning and Strategy * Lead a team of stock controllers and logistics professionals * People management * Process Improvement & Efficiency * Compliance & Risk Management * Technology & Reporting by using MRP/ERP systems * Engaging with stakeholders Benefits: * Up to £60,000 per year * Car allowance * On-site parking * Cycle to work scheme * Pension plan For more information, please apply below 48968CBINDPRO
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Payroll Subject Matter Expert Greater Manchester
Permanent £28,000 - £35,000 Per Annum
Ref: 47829JDG Payroll
Exciting New Payroll opportunity in Manchester! - Payroll Subject Matter Expert Are you passionate about Payroll would you like to… * Work for an award-winning global SaaS business * Be part of the most progressive and dynamic payroll bureau in the UK * Be part of exponential growth, with amazing progression opportunities * Join an exciting and vibrant environment in the heart of Manchester * Show your passion for payroll and customer excellence? This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best onboarding and payroll experience. In this role you will be working alongside a Payroll Bureau in Manchester who are looking to add a Payroll Subject Matter Expert to their established team. They are growing rapidly and are looking for an experienced candidate in payroll. The client is looking for someone with up-to-date legislation, end to end and bureau payroll experience. Key Duties/Tasks: * Support the Business Development Managers - Providing payroll process and compliance advice in sales calls * Building new client relationships * Coaching the Business Development Managers - Informing and updating them on payroll and legislation laws * Guide the customer on both service and system features * Remaining clear and concise, always demonstrating excellent customer service. Benefits * Profit share scheme * Day off on your birthday * Bright Exchange (retail and other discounts) * Access to Employee Assistance Programme * 25 days' holiday, plus bank holidays. * Pension Plan and Life Insurance * Company incentives, access to discount schemes. * Holidays increase after 2- and 5-years' service. * Free hot breakfast every Monday * Opportunity to expand your knowledge from an experienced, friendly team * Modern working environment in Manchester City Centre * Salary depending on experience (up to £35,000) * Pension with Royal London * Be part of a new business division with growth and development opportunities * Commission on all new business at 0.5% (likely over £1K per month after 1st year) Normal working hours are 40 hours a week, 8:45AM - 5:30PM. If this sounds like your next best opportunity, apply directly or email Jaemiel.deguzman@portfoliopayroll.com or call on 0161 523 5585 and ask for Jaemiel De Guzman to discuss the role further. INDPAYN
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Client Relationship Account Manager Greater Manchester
Permanent £32,500 - £37,500 Per Annum
Ref: P48965LF Group
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured. Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees. If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you! You will have a track record of achieving targets and KPI's, as well as an eagerness to succeed and a genuine passion for providing your clients with the highest level of care and customer service. As a relationship manager, you will be responsible for your own portfolio of around 100 clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events. You will negotiate renewal terms, liaise with intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records and negotiate renewal pricing whilst working toward internal KPI measures. Day to Day Responsibilities * Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK. * Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. * Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate clients. * Supporting with tender and bid exercises to represent the relationship management function. * Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients. * Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM) * Identify opportunities to up-sell and actively promote additional services with a target of £10,000 new business per quarter. * Achieve 3 self-generated new business client wins per quarter. * Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. * Maintain the highest standard of customer service and support to the sales and bid team. * Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. * Providing weekly renewal and activity updates What you bring to the team? * An organised individual with excellent attention to detail, accuracy, and consistency. * A customer service focus and committed to providing exceptional service across all channels - written, phone and face-to-face. * Possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships. * Commerciality and the ability to apply knowledge in a practical, commercial manner. * Excellent communication skills both verbal and written, varying style depending on the audience. * Energy, commitment, and drive…
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Multiple field-based vacancies: North of England, South of England, ScotlandOur award-winning Business Consultancy client is looking to recruit experienced qualified Legal Advocates with the ideal candidate having volume case management in Employment Law.We have multiple positions that will be field-based across either the North of England, South of England or Scotland with a requirement to travel to Court hearings and represent clients in employment tribunals and providing feedback on outcome and next steps across a variety of industries.This is a fantastic opportunity to develop, advocacy skills and we will look at candidates with varying amounts of experience. Prior advocacy experience is a must.As a Senior Litigation Consultant, you will be supported in the role in terms of diary and case management in order for you to focus on providing advocacy services to the business clients. Working remotely, this is an exciting opportunity for experienced court advocates, qualified either professionally or by experience. Your main responsibilities will be: * Representing clients in employment Tribunal cases * Providing advocacy to a broad range of clients * Complex case management * Providing advocacy in all areas of Employment Law To be a successful Senior Litigation Consultant, you would ideally be a qualified Solicitor or Barrister with the following experience: * Volume case management * Advocacy experience, ideally from an Employment Law/Tribunal background * Provided legal advice and representation We would also consider recently qualified professionals who have completed the BPC.In return, you will gain valuable experience to progress your career supported with a varied case load against a clearly defined pathway. You will receive a generous benefits package including a comprehensive EAP and the following perks: * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P9672236GO3R6INDFIR
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Recruitment Resourcer - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on live roles from existing consultants and existing clients so you hit the ground running * You will be able to work on multiple roles at one time. * Identify new candidates through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage your candidates through the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous recruitment or sales experience is preferred * Advanced communication skills with a high ability to negotiate with candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips…
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Recruitment Resourcer - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on live roles from existing consultants and existing clients so you hit the ground running * You will be able to work on multiple roles at one time. * Identify new candidates through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage your candidates through the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous recruitment or sales experience is preferred * Advanced communication skills with a high ability to negotiate with candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips…