The Portfolio Group Jobs

Digital Counsellor£30,000-33,000 FTEOffice BasedMonday - Thursday 12pm - 8pm Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Digital Counsellor. Job OverviewYou will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users. You will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services, where appropriate. You will be able to use online health and wellbeing tools including the company's online wellbeing platform. Day to Day Responsibilities: * Providing an efficient and effective digital counselling service to all service users working in line with clinical governance. * To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed. * Demonstrating a thorough understanding of the products available to a service user and understand what support is most appropriate for the individual's needs. i.e., Debt, Legal, Critical Illness etc. Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department. * Responding to all web enquiries and tailor responses to meet individual requirements. * Providing "In the moment support" to service users via the Live Chat function and Live Video Calls Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off…

We are recruiting for a leading construction company with a strong reputation for delivering high-quality projects across various sectors. We are dedicated to maintaining a positive work environment where employees feel valued and supported. As part of our growth, we are seeking a Payroll and Pensions Assistant to join our team.Role Overview We are looking for an enthusiastic Payroll and Pensions Assistant to support our payroll and pension operations. In this role, you will assist with processing payroll for all employees, managing pension contributions, and ensuring compliance with legal requirements. This is an excellent opportunity for someone looking to develop their skills within a dynamic construction environment. Key Responsibilities * Administer a range of pension schemes * Process joiners, leavers, retirements, and transfers accurately and in a timely manner * Maintain and update pension records, ensuring data accuracy * Calculate and process pension benefits in line with scheme rules and regulatory requirements * Communicate effectively with scheme members, answering queries and providing clear guidance * Assist with annual and ad-hoc reporting, including scheme valuations and pension audits * Ensure compliance with pensions legislation, regulatory standards, and internal policies * Collaborate with other departments, including payroll and finance, to ensure smooth operation of pension processes * Support with pension scheme projects, such as system upgrades or scheme mergersQualifications and Skills * Previous experience managing various pensions schemes such as LGPS, NHS * Good understanding of payroll processes, tax regulations, and pensions is desirable. * Proficiency in Microsoft Excel and experience with payroll software (e.g., Sage, Xero) is beneficial. * A willingness to learn and adapt to changes in payroll and pension regulations. 48385RCR1INDPAYS

Legal Advisory Manager Based in Manchester City 5 days a week on site We are seeking a Legal Advisory Manager to oversee and inspire our client's Legal Advisory team of 12. In this management role, you will play a pivotal part in ensuring the team delivers legally sound advice, assistance, and information across a wide range of legal areas, all while maintaining exceptional service levels. This position demands a high level of professional standards, with a particular focus on telephone-based services, adherence to KPIs, and SLAs. Key Responsibilities: * Provide continuous support to Legal Advisors, ensuring they have the necessary resources to excel in their roles. * Oversee call volumes and individual call states, ensuring team members are available and responsive to all client inquiries. * Deliver real-time feedback, coaching, and review quality assessments to promote individual growth and development. * Assist in the investigation of complaints, working closely with clients and the wider management team to address service issues. * Identify areas for professional development, encouraging research and self-learning to keep the team at the forefront of the legal field. * Conduct regular performance reviews and 1-on-1s, supported by the departmental Lead. * Demonstrate an ability to work with a diverse range of clients, including those in distress, ensuring a compassionate and professional approach. What You Bring to the Team: * Background in a supervisory or managerial role i.e. retail. * Law Degree, Legal Practice Certificate, or equivalent qualification. * In-depth understanding of the SRA Code of Conduct and the BACP Ethical Framework, and the ability to apply these principles effectively within the team. * Expertise in reviewing legal documents, business agreements, and conducting commercial legal research. * Exceptional ability to engage with clients, colleagues, and senior management through various communication channels. * A strong track record of meeting and exceeding KPIs and targets, with a passion for instilling these behaviours in your team. INDMANS48087CHR3

A giant financial services business is currently recruiting for a Payroll Specialist to join them on a permanent basis. This role makes up part of the payroll team and will report into an EMEA Payroll Manager. As Payroll Specialist, you will be responsible for: * Processing the UK monthly payroll * Responsible for coordination of multiple EMEA payrolls * Performing payroll reconciliations * Ensuring legislative compliance and company regulations * Resolving payroll queries * Tax reporting This is a pivotal role for the business and candidates must have previously worked on EMEA payrolls.A fantastic benefits package is available with this role! Interviewing now. 48245GCR2INDPAY

A small and niche financial services business is currently recruiting for a Payroll Specialist to join them on a permanent basis.You will join a collaborative and supportive wider HR team and make up part of a payroll team. As the Payroll Specialist, you will be responsible for: * Coordination of an outsourced payroll - ensuring all data is collated correctly and accurately * Identify & correct any errors * Process RSUs and bonus payments * Liaise with senior stakeholders across the organisation * Drive continuous improvement and making positive recommendations * Perform payroll related reconciliations * Management of benefits - managing all entries and exits to schemes and resolve any related queries A generous benefits package and hybrid working pattern is available.Interviewing now. 48237GCR2INDPAY

A Payroll Specialist is being recruited on a 12 month FTC to join a well established payroll function. This role is a newly created payroll position and will support the Payroll Manager during a period of change. As the Payroll Specialist, your day to day responsibilities will be: * Supporting with the start to finish processing of a monthly payroll * Providing support to the team for any escalated issues * Year end and HMRC submissions * Working with the Payroll Manager with looking at processes and procedures * Adhoc payroll projects * Looking at current system and ways of working This is a super varied role & needs candidates to be able to start ASAP.Interviewing now! 47887GCR3INDPAY

A Sole Payroll Specialist is currently being recruited for a superb business with a fabulous reputation.This role sits within HR and works as part of the HR & Benefits function. As the Sole Payroll Specialist, you will be responsible for: * Start to finish processing for c500 monthly employees * Administering all statutory deductions including SMP, SPP, SSP, PAYE N.I * HMRC submissions and reconciliations * Benefits administration * Monthly pension uploads * Resolving all payroll queries * Starter and leaver information * All year end activities This role can offer a hybrid working pattern, excellent benefits package and a great working environment.Interviewing now. INDPAYS47725GCR7

Our client an award winning business based in the heart of Manchester is looking to recruit a Senior Payroll Product Manager to join their growing team. You will be joining a dynamic technology business is a period exponential growth and a really exciting drive to drive forward the businesses exciting Vision.As a "time best company to work for" our client is a market leading in the technology and payroll space, with lots of potential for development and growth this is an opportunity for a forward thinking experienced Payroll Product specialist to lead and deliver on large payroll projects.If you want to work for a company that is a true global leader in their field and have experience of managing the roadmap for delivery then please apply today * Be part of the most progressive and dynamic payroll bureau * Be part of exponential growth, with amazing progression opportunities * Join an exciting and vibrant environment in the heart of Manchester * Drive an award-winning SaaS business * Tipped to be the UK's largest payroll bureau Key Duties/Tasks:Managing the Roadmap, development role outsKey stakeholder management, working with the sales and service team to deliver feedback to the technology teamOnboarding clients, managing client expectations and dealing with any escalated queriesWorking collaborating to drive the growth of Payrol Bureau and technology. INDPAYN

Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Salesforce Admin. This role is hybrid 4 days in their London office. As a Salesforce Administrator, you will be supporting our org of 200+ users, ensuring that we are continuously improving, applying your experience to designing creative solutions using Salesforce best practices. Key Responsibilities * Configuring, developing and supporting the company Salesforce org in line with best practices. * Being responsible for the continued enhancement of the current configuration and architectural design of the org. * Being proactive in suggesting improvements to the configuration of the system, or new tools or ways of working. * Working within schedules and deadlines to agreed business priorities. * Working closely with stakeholders to recommend and agree technological solutions to meet business requirements. P46237NBINDLON