The Portfolio Group Jobs

My client is looking for an ambitious payroll administrator to join their team on a permanent basis. If you're looking for a company that wants to help further your career, offers progression and an inspiring place. This is the opportunity for you. * Processing a monthly payroll * Process starters and leavers, calculating statutory payments * Responsible for inputting data and updating employee records into the ADP system accurately and timely * Running reports and reconciling the payroll for approval * Ensuring compliance * Journals * Be responsible for payroll data and answer phone queries, resolve problems and provide payroll support * Working with other departments to gather/provide payroll information in a timely manner * Support in the day to day running of payroll Person specification * Experience using ADP * Experience using excel * Good interpersonal skills * High attention to detail * Up to date with current payroll legislation * CIPP qualification in Payroll or equivalent 48608FOINDPAYS

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Senior Receptionist. We are looking for an administrator with excellent attention to detail and organisational skills, to provide support the department. You will be the first point of contact for clients calling in and managing the email inboxes, actioning requests, dealing with queries both internally and externally amongst other duties. This role is integral to the smooth running of the department, and is very fast paced. If you are looking for a new challenge, please apply today and we'll be in touch!Job PurposeTo deliver world class service to exceed our members expectations, by ensuring our members needs are assessed quickly and efficiently in accordance with our protocols to help the team to provide support to our ever-growing membership base across Great Britain. Job OverviewThe role requires you to excel in enthusiasm as part of our Client Experience Team. It is a vital role, and you will become the first point of contact for incoming telephone calls and emails. Day-to-Day Responsibilities· Answer incoming calls with minimum waiting time in a professional manner· To evaluate each request made over the phone and allocate them accordingly.· To ensure the highest level of customer service is adhered to.· To ensure member confidentiality is maintained.· To establish and maintain efficient working relationships with colleagues and members.· Stacking calls from members where appropriate ensuring all calls are answered.· Ensuring cover has arrived before leaving the switchboard so the phones are manned at all times· Ensuring all emails to the Client Experience email address are dealt with in a timely manner and forwarded onto the appropriate department/person and logged in accordance with protocols· Logging service issues· Logging retention opportunities· Overflow of advice calls logged on to Advice system· Stamping, sorting, logging, and allocating incoming post for the department· Scanning· Ensuring flowers and hampers are ordered within protocols.· Update additional callers lists within protocols· Expired member letters posted within SLA· BLE hard copy letters posted within SLA· Ad hoc project work· Managing inboxes - H&S, SI's, CX, RR, supporting Drift(web Chat), Sending Interflora BENEFITS· 25 days' holiday, plus bank holidays· Day off on your birthday· Cash plan for you (and your children, if any)· Holidays increase after 2- and 5-years' service.· Contractual sick pay· Private medical insurance after 5 years' service· Pension Plan and Life Insurance· Pension plan contributions increase after 5- and 7-years' service· Holiday season bonus after 3 years' service· Profit Share Scheme· Season Ticket loan scheme· Cycle to work scheme and Free on-site Gym· Access to Employee Assistance Programme· Free breakfast every Monday and social sessions on the last Friday of the month with· free food and drink - we call this Fab Friday'!· Company incentives, access to discount schemes INDMANJ

Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. In this role you will be dealing with case preperation before Employment tribunal, working on behalf of Business owners to assess tribunal matters, create court bundles,witness statements etc. You must be educated to LLb and have Employment law knowledge and Litigation experience. In return you will gain fantastic knowledge of Employment law across all industries, and amazing progression opportunies. This role will also support SQL qualification as it will count towards Legal work experience. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ

A fast paced, global software business leaders are looking for a talented Customer Support Adviser in Manchester - office based 5 days a week About the RoleIn a fast paced, global business, provide a best-in-class service to new and existing client. Support the Customer Care Specialists by investigating and accurately recording client queries and requests for support on Salesforce. Contribute to the business's Super Service strategy whilst exceeding individual KPIs. Skills and Experience * Customer service experience is essential * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast-paced environment Benefits * Profit Share Scheme. * 25 Holidays + Bank Holidays. * Day off on your Birthday. * Christmas Bonus after 3 years. * Social Events Throughout Year. * Contributory Pension Scheme. * Private Health Insurance after 5 years. * Cycle to work scheme. * Season Ticket Loan Scheme. * Bright exchange discounts. * Bakers Breakfast every Monday. * Free Fruit every Wednesday. After 12 months (with additional coaching) opportunity for progression to Customer Care Specialist!Great opportunity for someone looking to excel in their career! 48325MSRINDMANJ

Job PurposeTo oversee the Employment Advisory Team, ensuring that both our clients and our consultants have the best possible experience. To coach and guide the team in all areas of Employment Law, ensuring the highest standard and service provided to our clients. Job Overview To support and manage the team on a day-to-day basis, supporting on any escalated Employment Law queries the team may have. To oversee Consultants' performance and ensure they meet KPIs and quality standards whilst maintaining a high standard of service provided to clients. To coach, inspire, motivate and support the team as necessary to maintain strong working relationships within the team and with our clients. Day-to-Day Responsibilities * To be the first point of contact for the Employment Advisory Team regarding all Employment Law related queries including grievances, disciplinaries, redundancies and TUPE by providing guidance, support and advice in line with our clients policies, procedures and best practice, as well as commercially focused advice as required. * Providing support and guidance to the Employment Advisory Team with identifying learning and development needs as well as developing programmes and delivering training to enhance employee skills and development. * To develop and instil within the team a proactive, client focused and personalised approach, driving departmental KPIs to build relationships and enhance the client experience. * To lead the team to focus on continuous engagement of clients, ensuring that first class advice is being provided to clients and that the client understands the advice given when managing employee relations. * To demonstrate strong organisational prowess and effective time management skills to balance a varied and demanding workload. * To ensure the team are fully updated on Group products and additional services to drive referrals and engagement aiding rocket retention. * Ensure cases are handled effectively and cohesively within the team and that clients' expectations are met on all occasions. * To assist and lead in any recruitment and interviews for the department ensuring that staffing levels are maintained, and staff attrition is reduced. * To complete training with new and existing members of the team as identified and in line with our learning and development framework. * To complete quality assessments, observation meetings, live listening and side by side coaching sessions to ensure that quality meetings and documentation is being provided to clients on all occasions. Any areas of concern identified should be brought to the attention of the Head of Service along with any recommendations on how you propose to deal with the matter. * To deal with client service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions, notifying the HR Advice Team Manager of such issues. * To assist with projects across the department and be responsible for the effective communication and implementation of any project work. * To conduct, where necessary, any formal meetings in line with the Employee Handbook. * To ensure that the HR Advice Team Manager and the Head of Service is kept up to date…

This is a fantastic opportunity for a HR Consultant to join an experienced and professional consultancy team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients.You will contribute to achieve clients HRM's mission, through the provision of professional, high quality service delivery to clients in the areas of HR best practice and application of employment law. Day-to-Day Responsibilities * Provide specialist HR & Employment Law support to clients * Design and present effective HR solutions for a variety of clients within different industry sectors. * Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients * Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues * Build strong relationships within the current designated client base * Create new client relationships and promote HR & Employment Law expertise * Research current developments in Employment Law and HR practice * Research, prepare content and present seminars and training workshops on current HR topics * Contribute to the development of new compliance products and solutions * Work with key colleagues within the wider organisation to meet client needs * Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation * Draft written content and be a key HR contributor for our employment law publications * Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation * Any other duties as maybe required of the Consultancy Team What you Bring to the Team * Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience * Minimum 3 years' experience in an HR role providing HR support to managers and/or the business * Experience providing advice on company policy and procedures * Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces * Comprehensive knowledge of Human Resource developments in Ireland and Internationally * Understanding of the role of the third party industrial relations and employment institutions in Ireland * Highly Commercial * A flexible and adaptable individual with a constructive 'can do' attitude who is willing to contribute to the development of the business in order to maximise new business opportunities. * Ability to research and write HR compliance materials * Keen interest in current HR and employment law issues * Excellent communication skills (business English - verbal and written) * Strong administration skills * Good project management skills * Experience working effectively in a team environment * Computer Literate with experience using Windows * A self-starter, innovative and enthusiastic Essential Requirements of Successful…

HR Advisor (Employment Law Consultants)Portfolios are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference. This will be predominately calling advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) To be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the workplace is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your workload accordingly. * An organised self-starter * Ability to work…

Marketing Automation Specialist Job Purpose My client has an immediate need for a Marketing Automation Specialist to join their growing marketing team, working in our vibrant office in Dublin. My client is the perfect place for high achievers to grow and thrive. The successful candidate will be responsible for applying best practices to the development and execution of email marketing campaigns using their marketing automation software. You will maximise new business and retention opportunities to promote and position the business as the market leader in providing HR, employment law, and health & safety support services to small businesses across Ireland. Role Overview * Work collaboratively with the marketing team in Dublin to plan and deliver enhanced email marketing campaigns and programs (e.g., email nurture campaigns, webinars, events, gated and ungated content) that educate and drive remarkable results from prospects and existing customers. * Oversee all aspects of email marketing campaigns, including market research, automation set up, performance and optimisation, list management, A/B testing and reporting. * Design and execute effective list segmentation strategies. Build audience lists that enable automation touchpoints for audiences across specific market segments, industries, etc. * Integrate campaign activity with our CRM (Salesforce) to improve quality of information for our sales team. * Build landing pages and forms to support the overall campaigns, retention, and drive demand and lead generation. * Audit legacy email campaigns, identifying strengths and weaknesses. Essential Criteria * Degree in Marketing, Advertising, Communications or related degree. * Minimum of 3 years experience with email and marketing automation (preferably using Marketo). * Experience with building landing pages and marketing automation campaigns. * Experience with testing and ensuring emails and landing pages are optimised across all devices. * Experience with Google Analytics and dedicated email reporting tools Desirable Criteria * Experience in a B2B marketing role * Digital Marketing qualification * Experience using a CRM system e.g., Salesforce 48516SKRINDIRE

My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. Day to Day Responsibilities as a Senior Audit Specialist: * Take responsibility for certain audit and practice management products. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools. * Maintain and expand external networks through social media, webinars, training, sales demos and technical committees. * Work with external expert authors and panel members in practice. * Instruct editorial/production support teams and review output within tight publishing deadlines. * Provide insight and leadership to other team members maintaining accounting/auditing standards and company legislation on Croner-i Navigate platform to ensure that new content is added when needed and editorial notes are up to date. * Answer product queries and assist client experience and sales teams with demos and training. What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in media/publishing. * Confident in helping clients. * Superb teamwork and communication. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P967616LS2R25INDLON