The Portfolio Group Jobs

Portfolio are proud to represent our client in their search for a Client Experience Team Leader. This is a once in a career opportunity for an exceptional Team Leader to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 companies and a group turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. We are looking for a leader who has managed a team within a call centre or customer service environment, dealing with a variety of customer queries, complaints, onboarding amongst others, as well as people management. If your main focus is client experience and making sure the customer is happy, whilst maintaining a positive work environment for your team, please apply today and we'll be in touch! The RoleThis is a hands-on, high-profile role with a real focus on delivering exceptional outcomes. You will manage and oversee the day to day running of the Client Experience team providing support and training in all service issues in line with company SLAs as a minimum requirement, ensuring client expectations are managed confidently and exceeded whenever possible. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions. As a Client Experience Lead communication is key to delivering a world class service both internally and externally.You will be a key advocate of everything Client Experience, always looking for new ways to improve our service as well as ensuring day to day operational responsibilities are achieved through regular 1-2-1's, the delivery of all team KPI's and performance in line with our company policy. Day To Day Responsibilities * To ensure that all client service issues whether verbal or written are dealt with in line with our core values, ensuring all our clients are Health Assured advocates. * Ensure all service issues are logged and resolved within both client and departmental SLAs with a clear focus on retention, resolution and to act as a point of escalation. * To manage attendance / holiday requests / return to work meetings along with day-to-day management of the CE team. * Provide coaching, training, 121's, reviews, and appraisals with the team. * To understand all our client databases and systems to support process improvements, growth, training, and development across the team and business. * Maintaining a structured day to ensure activity KPIs are met, including monitoring, and coordinating all Client Services mailboxes and tasks. * To undertake team quality assessments, reward and recognise, celebrating success and managing under performance. * Ensure specialist roles within the team are supported and meet required targets. * Preparation of internal reports in a timely and…

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a Consultant to conduct HR meetings on behalf of their clients. You will have experience in conducting various meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Job PurposeTo deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations.Job OverviewWe are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.Day-to-Day Responsibilities * Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. * To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. * To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. * To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. * Regularly achieve or exceed the hearing targets set by the Face2Face Management team. * Work towards the team objective of obtaining repeat business. What you Bring to the Team * Educated to degree level in HR, law or related business discipline or with substantial professional experience * Background in HR management, consultancy or in employment law * Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. * A 'can do' approach to challenging situations and problem solving BENEFITS * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit Share Scheme * Season Ticket loan scheme * Cycle to work scheme AND Free on-site Gym * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with * free food and drink - we call this Fab Friday'! * Company incentives, access to discount schemes INDMANJ

Looking for a better work life balance? Job Title: Payroll AdministratorSalary: circa £25,000 for part-time or £32,000 for full-timeJob Location: March/Peterborough You can work part-time or full-time (Can be flexible on hours) * Part-time hours: 8:30am-3:30pm * Full-time hours: 9:00am-5:30pm Key Responsibilities: * Process the payroll for up to 200 employees start to finish using Sage * Yearend calculations * Ensure compliance with current pension regulations and maintain accurate records. * Set up new employees * Data entry on excel * Meet deadlines * Answering all payroll queries * Assist with other duties in the business when required Key Qualities and Experience: * Experience using sage * Advanced using Excel and all Microsoft packages * Experience processing the payroll start to finish * They would like someone who is flexible, happy to take on any task at hand, highly organised, friendly and professional Why Join ? * Study support * Free parking * Christmas off * Join a friendly, warm and welcoming team * Bright open planned offices * Pension - life assurance * 28 days holiday (increases annually) + bank holidays Don't miss out on this rare opportunity and apply today! 48571HGINDPAYN

Portfolio Credit Control are currently partnered with a well-established financial outsourcing business who are ever-growing and currently undergoing massive improvements to the Credit Control function. The business are currently looking to bring in a Credit Controller who are willing to learn, build long term relationships and become a part of the long-term growth of the company. This is a great opportunity for someone who has between 6-12 months experience and is willing to take their career to the next level. Duties & Responsibilities * Sending out regular email reminders. * Sending out statements. * Sending copy invoice request. * Making telephone calls to chase overdue invoices. * Sending weekly debtors lists * Reconciliations * Billing * Raising sales invoices * General admin tasks such as first point of contact for answering the phone * Having a good telephone number and willingness to pick up the phone and call instead of email, to chase overdue debts is key to this role. For more information please get in touch with Brandon. 47594BRR1INDCC

Fantastic role in the heart of Manchester for a client looking to grow their Purchaser ledger team.In this thriving business an initial 3 month temp contract has arisen for a purchase ledger clerk.If you enjoy working in a team and particularly strong skill set with strong attention to detail this will be the perfect role for you. Purpose:To ensure that ecommerce stock supplier invoices are registered, matched to stock receipts & PO's, posted to the finance system and paid in a timely manner. Key Responsibilities: * Register all ecommerce stock invoices and match them to stock receipts and PO's within the stock system. * Identify all quantity and price queries and investigate both internally and with external suppliers, ensuring queries are resolved in a timely manner. * Follow all company PTP processes, system processes and SOX controls. * Ensure that all postings to the nominal ledger as a result of the PL processes are correct. * Assist with any other Purchase Ledger related items as may be required by the SFBP or finance team members. Benefits * Free lunch * Free onsite parking (office based role) * Flexible working hours * 35 hours a week * Weekly pay every Friday 48566LHINDCC

Are you a HR Business Partner working within a technical Engineering and Manufacturing environment? Have you been successful with HR system implementations and HR transformations? I have a great opportunity for suitable HR Business Partners to deliver a wide range of consultative and HR support services to business leaders and employees, working for a global-leading manufacturing company based in Chelmsford. As a member of the leadership team, you will be responsible for partnering with the Senior Leaders and their Leadership Teams, providing advice, and delivering value-add interventions in all areas of People. What You'll Be Doing:Reporting to the Senior HR Business Partner and work closely with Senior HR Leadership teams, you will be a "hands-on" mentor, focusing on the strategic and operation aspects of HR. A key part of the role will be delivery of HR related projects, such as organisational restructures and associated Change Management activities, initiatives and transitions. Duties will include: * Identify opportunities for change and being able to successfully influence Leadership teams to enable and empower change. * As part of this role, you will be a mentor for other in the HR team and be responsible for day-to-day activities within this structure and driving a culture of continuous development and training. * You will be a member of the Leadership team and will be responsible for partnering with the Senior Leaders and their Leadership Teams, providing advice and delivering value-add interventions in all areas of People. * Taking the lead in designing and delivering a people agenda/strategy that is fit for purpose in order to achieve the Business Plan and Company objectives. Driving and ensuring that culture and behaviours are continually reinforced and developed, to ensure line managers are fully equipped and up skilled to meet the HR aspects of their role. We're Looking For: * As a trusted advisor, an HRBP must have experience of working to a consultative approach to discuss and advise management about all aspects of employee related matters. * You have proven experience, influence skills to drive leadership decisions through using analytical guided advice. * An expert in delivering communications with all levels of employees and management. * Previous experience of delivery HR projects, with an ability to resolve and manage multi-faceted projects. * A high level of business acumen. Taking time to evaluate business performance and adjusting advice and guidance based on evolving goals. * A proactive, self-starter * CIPD qualified 48575MRINDHRR

Exciting New Payroll opportunity in Manchester! - Payroll Solutions Consultant Are you passionate about Payroll? If so, would you like to… * Advise on all aspects of payroll processing and compliance * Highlight any commercial options that can assist the client/business * Supporting the sales team * Undertake coaching/training sessions with sales support consultants This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best onboarding and payroll experience. In this role you will be working alongside a Payroll Bureau in Manchester who are looking to add a Payroll Subject Matter Expert to their established team. They are growing rapidly and are looking for an experienced candidate in payroll. The client is looking for someone with up-to-date legislation, end to end and bureau payroll experience. Key Duties/Tasks: * Support the Business Development Managers - Providing payroll process and compliance advice in sales calls * Building new client relationships * Coaching the Business Development Managers - Informing and updating them on payroll and legislation laws * Guide the customer on both service and system features * Remaining clear and concise, always demonstrating excellent customer service. Benefits * Profit share scheme * Day off on your birthday * Bright Exchange (retail and other discounts) * Access to Employee Assistance Programme * 25 days' holiday, plus bank holidays. * Pension Plan and Life Insurance * Company incentives, access to discount schemes. * Holidays increase after 2- and 5-years' service. * Free hot breakfast every Monday * Opportunity to expand your knowledge from an experienced, friendly team * Modern working environment in Manchester City Centre * Salary depending on experience (up to £35,000) * Pension with Royal London * Be part of a new business division with growth and development opportunities * Commission on all new business at 0.5% (likely over £1K per month after 1st year) Normal working hours are 40 hours a week, 8:45AM - 5:30PM. If this sound like your next best opportunity, apply directly or email Jaemiel.deguzman@portfoliopayroll.com or call on 0161 523 5585 and ask for Jaemiel De Guzman to discuss the role further. 47829JDGINDPAYN

Portfolio Procurement has been engaged by a Global FMCG business to recruit and experience Procurement Category Manager. The successful applicant will be managing the Marketing and Sales spend for a large region of their business. Our client offers fantastic benefits which include 20% Bonus, 15% Non-Contributary Pension, Hybrid working, Private Medical, Life Cover, Income Protection plus much, much more. Experience/Skills Required: * Indirect Procurement professional ideally with some Marketing/POS/Sales category experience. * Confident to negotiate strategic contracts * Worked within the FMCG industry * Strong Stakeholder manager with good influencing skill s * Manage the full tender process for multi-million dollar spends/projects * Knowledge of e-sourcing systems would be beneficial * Degree/MCIPS (Desirable) A full job description and benefits package will be made available to suitable applicants. This role will involve some International Travel. 48579JEINDPRO

Exciting New Payroll opportunity in Manchester! - Payroll Account Executive Are you passionate about Payroll? If so, would you like to… * Advise on all aspects of payroll processing and compliance * Highlight any commercial options that can assist the client/business * Supporting the sales team * Undertake coaching/training sessions with sales support consultants This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best onboarding and payroll experience. In this role you will be working alongside a Payroll Bureau in Manchester who are looking to add a Payroll Subject Matter Expert to their established team. They are growing rapidly and are looking for an experienced candidate in payroll. The client is looking for someone with up-to-date legislation, end to end and bureau payroll experience. Key Duties/Tasks: * Support the Business Development Managers - Providing payroll process and compliance advice in sales calls * Building new client relationships * Coaching the Business Development Managers - Informing and updating them on payroll and legislation laws * Guide the customer on both service and system features * Remaining clear and concise, always demonstrating excellent customer service. Benefits * Profit share scheme * Day off on your birthday * Bright Exchange (retail and other discounts) * Access to Employee Assistance Programme * 25 days' holiday, plus bank holidays. * Pension Plan and Life Insurance * Company incentives, access to discount schemes. * Holidays increase after 2- and 5-years' service. * Free hot breakfast every Monday * Opportunity to expand your knowledge from an experienced, friendly team * Modern working environment in Manchester City Centre * Salary depending on experience (up to £35,000) * Pension with Royal London * Be part of a new business division with growth and development opportunities * Commission on all new business at 0.5% (likely over £1K per month after 1st year) Normal working hours are 40 hours a week, 8:45AM - 5:30PM. If this sound like your next best opportunity, apply directly or email Jaemiel.deguzman@portfoliopayroll.com or call on 0161 523 5585 and ask for Jaemiel De Guzman to discuss the role further. INDPAYN47829JDG