The Portfolio Group Jobs
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Portfolio are recruiting for a are a dynamic and rapidly growing company based in the heart of Dublin, specializing in innovative solutions for our clients. Their team is our greatest asset, and they are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.We are seeking an enthusiastic and experienced Tele-sales Sales Floor Manager to join their fast-paced sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.Key Responsibilities:* Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.* Develop and implement effective sales strategies and processes.* Monitor team performance, providing regular feedback, coaching, and training.* Conduct regular team meetings to review performance, share best practices, and address challenges.* Analyse sales data and market trends to identify opportunities for growth and improvement.* Collaborate with other departments to ensure seamless customer experience and satisfaction.* Handle escalated customer issues and provide resolution.* Recruit, train, and onboard new team members as needed.Qualifications:* Proven experience in a telesales or sales management role.* Strong leadership and team management skills.* Excellent communication and interpersonal skills.* Ability to motivate and inspire a team to achieve high performance.* Analytical mindset with the ability to interpret sales data and market trends.* Results-oriented with a track record of meeting or exceeding sales targets.* Proficient in using CRM software and other sales tools.Benefits:* Competitive salary of up to €40,000 with an OTE of €60,000.* Opportunity to work in a vibrant and dynamic team environment.* Comprehensive training and professional development opportunities.* Career progression and growth within a rapidly expanding company.* Generous holiday allowance and company perks. INDIRE
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Portfolio Credit Control are currently partnered with a well-established and reputable Manufacturing company who are looking to strengthen the Credit Control function with an experienced Credit Controller based in their surrey branch. This business offers longevity, stability as well as a competitive salary and bonus structure. KEY RESPONSIBILITIES * To assess all new account applications * To maintain all customer credit limits in line with Company policy and customer purchasing requirements. Including monthly review of £10k plus customers. * Ensure yearly financial review is logged and maintained on customers trading above a given level * Collection of debts within assigned credit terms and achievement of individual & department targets and the keeping of meticulous records & review dates via a customer diary system * Listening to the financial issues of customers and making sound commercial arrangements for payment plans * To process any credit held orders and contact sales / customers where necessary in a timely & commercial manner * Reconciliation of monies received in line with customer remittances. * To record and manage all customer queries and disputed invoices. * Assist in the management and responses to the central Credit Control email address * To ensure customer database is accurate and up to date along with the filing and maintenance of relevant associated filing. * To refer accounts, where appropriate for litigation * To ensure maximum efficiency of the Aged Debt by liaising with local branches within Vink, including a monthly meeting with each Business Manager via telephone or face to face * To visit customers where necessary to ensure smooth running of the account / build relationships and to aid credit assessment * Regular visits to assigned branches and attendance of quarterly meetings held by Group Credit Manager and bimonthly ledger reviews with Team Leader * Ad hoc duties as assigned by the Group Credit Manager / Assistant Credit Manager / Team Leader Please contact Brandon to discuss the finer details - 02076503199
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Are you an experienced customer focused Account Manager or retentions manager seeking a fresh, exciting challenge? This is your chance to join an industry leader, offering a truly transformative opportunity. You'll be rewarded with a competitive basic salary potential OTE 75k+Our client, a multiple award-winning Health & Safety, HR, and Employment Law service provider, has been supporting businesses for over 80 years. This is a chance to join a thriving, commercially driven organisation, poised for further growth, and seeking ambitious individuals to contribute to that success. Key Responsibilities: * Meeting via VC with existing clients who are coming to the end of their contractual term * Renew clients into future terms ensuring they remain with the business * Manage a pot of renewal each quarter to meet set targets for renewal rate * Meet with clients who wish to look at options part way through their contract to renegotiate their terms * Meet with clients who are in debt to ensure they pay and extend their contract * Seek referrals for new business and upsell opportunities when meeting with clients * Complete all admin and DocuSign in a timely manner * Report directly to the Associate Director - Retention You'll be expected to have: * 100% diary capacity (15 appointments per week) and a minimum of 2 hours talk time per day * Minimum of 75% booking of clients due to expire in a calendar month * Minimum of 3 appointments booked per day * No more than 2 cancelled appointments per week * No complaints from clients regarding the handling of their renewal or appointment. * All client telephone calls to be answered in accordance with the departmental standards. * All written client correspondence to contain clear, accurate and thorough information and meet required departmental standards.*Fulltime Office Based - Monday to Friday 48821MAINDHIN
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced People Manager to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. The People Manager will also be responsible for: * Meet personal and departmental KPI's * Support clients with legally compliant advice and a personal touch * Put the client first by responding within contractual SLA's * Guide clients with all employment law/HR enquiries received. * Provide options. Be revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Record your advice accurately against the appropriate cases on the relevant databases * Support with advice on documentation and information implementation * Support clients in drafting 'ad-hoc' letters where appropriate * Advise in line with the client's documentation taking into consideration their terms and conditions * Attend legal briefings and internal company training to ensure that advice provided is compliant with our services * Be responsible for your own self-study and being current with changes in legislation and best practice * Deliver Super Service at all times * Attend video conference calls if needed in line with department requirements * Refer appropriate products and services. Be a referral champion for your clients. * Attend departmental or office team meetings. * Carry out any other tasks deemed necessary by the Management Team. What you can bring to their team: * Proactive and creative problem solver * A willingness to learn and the ability to communicate effectively within the team * Ability to remain professional in a fast-paced environment * A dynamic and flexible approach, as well as the ability to work under pressure. * Practical experience. * Always maintain a professional and responsible attitude. * Broad knowledge of employment law, HRM and ACAS best practice * An enthusiasm for generating new business referrals * Ability to learn, research and interpret law quickly and effectively. * Ability to prioritise and work unsupervised as required. * Ability to work to precise KPI and SLA deadlines. * Excellent communication and written skills. * MS Office knowledge and experience. 48823BGRINDHIN
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. The HR Advisor will also be responsible for: * Meet personal and departmental KPI's * Support clients with legally compliant advice and a personal touch * Put the client first by responding within contractual SLA's * Guide clients with all employment law/HR enquiries received. * Provide options. Be revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Record your advice accurately against the appropriate cases on the relevant databases * Support with advice on documentation and information implementation * Support clients in drafting 'ad-hoc' letters where appropriate * Advise in line with the client's documentation taking into consideration their terms and conditions * Attend legal briefings and internal company training to ensure that advice provided is compliant with our services * Be responsible for your own self-study and being current with changes in legislation and best practice * Deliver Super Service at all times * Attend video conference calls if needed in line with department requirements * Refer appropriate products and services. Be a referral champion for your clients. * Attend departmental or office team meetings. * Carry out any other tasks deemed necessary by the Management Team. What you can bring to their team: * Proactive and creative problem solver * A willingness to learn and the ability to communicate effectively within the team * Ability to remain professional in a fast-paced environment * A dynamic and flexible approach, as well as the ability to work under pressure. * Practical experience. * Always maintain a professional and responsible attitude. * Broad knowledge of employment law, HRM and ACAS best practice * An enthusiasm for generating new business referrals * Ability to learn, research and interpret law quickly and effectively. * Ability to prioritise and work unsupervised as required. * Ability to work to precise KPI and SLA deadlines. * Excellent communication and written skills. * MS Office knowledge and experience. 48823BGINDHIN
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Employment Litigation Manager North Yorkshire
Permanent £50,000 - £55,000 Per Annum
Ref: 48119BG15R16 Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Employment Litigation Manager Merseyside
Permanent £50,000 - £55,000 Per Annum
Ref: 48119BG14R15 Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Employment Litigation Manager Leicestershire
Permanent £50,000 - £55,000 Per Annum
Ref: 48119BG13R14 Group
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Manager with experience representing clients in Employment Tribunals to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases and managing the field-based team. A perfect opportunity for a qualified Advocate with leadership experience, who has represented in Employment Tribunals and EAT. The successful candidate will oversee the day-to-day management of the team and the throughput of work. They will manage consultants' performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to clients.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities * To oversee the work of the team and ensure that the service is delivered to a high quality, and that hearings are covered, tribunal and other deadlines are met, and resources are utilised efficiently and effectively. * To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings. * To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary. * To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers. * To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided. * To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook. * To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements. * To effectively manage all intermittent and long-term absences. * To effectively manage all lateness, to include the recording of all lateness and following any persistent lateness. * To assist and support the Associate Director of Legal with investigations into client or personnel issues. * To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary. * To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members. Person Specification * Relevant practical experience, i.e. experience of…