The Portfolio Group Jobs
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Are you a Payroll Administrator looking to take the next step in your career within a supportive and knowledge-sharing environment? Our client, a chartered accountancy firm, is seeking an engaging and inquisitive individual to join their growing payroll team. This is a fantastic opportunity to work alongside highly experienced payroll professionals who are passionate about developing talent and helping you achieve your goals, including completing your CIPP qualification. Key Responsibilities: * Processing end-to-end payroll for a diverse portfolio of clients * Managing payroll queries and providing excellent client service * Assisting with payroll reconciliations, year-end processes, and statutory reporting * Keeping up-to-date with payroll legislation and compliance * Collaborating with team members to identify process improvementsWhat They Are Looking For: * Previous payroll experience within a bureau, accountancy, or client payroll environment * A curious mindset with a passion for learning and personal development * Strong communication skills and a team-oriented approach * Desire to complete the CIPP qualification (supported by the firm) * An ability to manage deadlines in a fast-paced, client-focused settingWhat's in It for You? * Comprehensive training and mentorship from experienced professionals * Support to complete your CIPP qualification * Collaborative team culture with a focus on sharing knowledge and celebrating success * Career progression opportunities within a reputable accountancy firmIf you're an ambitious Payroll Administrator ready to make strides forward in your career, then this is the role for you! Apply now to join a firm that's committed to your success and development! INDPRO48838LW
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Payroll Administrator - Peterborough Hours of work: 8am-4pm or 9:30am-5:30pm - 3 days in office, 2 days from homeSalary: £26,000 (Dependant on your experience)Free parking!An exceptional Charity who supports people with learning disabilities are on the hunt to find a Payroll Administrator to join their fantastic payroll team! The company provide full training and offer study support including CIPP! Key Responsibilities: * Manual Calculations * Statutory payments - SMP, SAP, SPP * Oversee payroll data input, ensuring accuracy and timely processing * Process timesheets * Meet deadlines * Manage starters/leavers * Process UK payrolls accurately and on time What You'll Need: * Confident with manual calculations * Experience processing payroll from start to finish * Experience processing Statutory payments * Strong customer service skills * They are looking for someone who has a strong willingness to learn and wants to grow and progress! * Ideally CIPP qualified * Desirbale: Experience using ResourceLink/Zellis This is an excellent opportunity for someone who wants to grow their payroll career! INDPRO48837HG
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Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide training to new starters and ensure…
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Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Contact Centre Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Contact Centre Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide training to new starters…
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Wellbeing Counsellor€35,000-€40,000 FTEVarious shift patterns from part-time to full-time. Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS2R16INDIRE
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This is a fantastic opportunity for a HR Consultant to join an experienced and professional consultancy team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients.You will contribute to achieve clients HRM's mission, through the provision of professional, high quality service delivery to clients in the areas of HR best practice and application of employment law. Day-to-Day Responsibilities * Provide specialist HR & Employment Law support to clients * Design and present effective HR solutions for a variety of clients within different industry sectors. * Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients * Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues * Build strong relationships within the current designated client base * Create new client relationships and promote HR & Employment Law expertise * Research current developments in Employment Law and HR practice * Research, prepare content and present seminars and training workshops on current HR topics * Contribute to the development of new compliance products and solutions * Work with key colleagues within the wider organisation to meet client needs * Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation * Draft written content and be a key HR contributor for our employment law publications * Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation * Any other duties as maybe required of the Consultancy Team What you Bring to the Team * Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience * Minimum 3 years' experience in an HR role providing HR support to managers and/or the business * Experience providing advice on company policy and procedures * Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces * Comprehensive knowledge of Human Resource developments in Ireland and Internationally * Understanding of the role of the third party industrial relations and employment institutions in Ireland * Highly Commercial * A flexible and adaptable individual with a constructive 'can do' attitude who is willing to contribute to the development of the business in order to maximise new business opportunities. * Ability to research and write HR compliance materials * Keen interest in current HR and employment law issues * Excellent communication skills (business English - verbal and written) * Strong administration skills * Good project management skills * Experience working effectively in a team environment * Computer Literate with experience using Windows * A self-starter, innovative and enthusiastic Essential Requirements of Successful…
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HR Advisor (Employment Law Consultants)Portfolios are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference. This will be predominately calling advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) To be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the workplace is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your workload accordingly. * An organised self-starter * Ability to work…
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Payroll and Management Accountant Humberside
Permanent £40,000 - £45,000 Per Annum
Ref: 48843LA Payroll
Portfolio Payroll are working with a well-established manufacturing business based in Hull who is looking for a hands-on Management Accountant to join the rapidly growing finance team. This opportunity offers study support for candidates who are ACCA/CIMA/AAT studiers and pay up to £43,000. Reporting to the Financial Controller as a Management Accountant you will be responsible for: * Producing financial statements including P&L accounts, cash flows, variance analysis and commentariesWork with commercial colleagues to produce the budgets and forecasts for the contracts, monitoring performance against agreed targets and KPI'sProvide accurate and meaningful analysis to the Commercial * Manager and supporting data to assist with key decision making at contract level, showing a thorough understanding of the contract * Own month-end, year-end, and budget process. * Aid Product profitability reporting * Financial reporting packs providing flexibility and adaptability based on intelligent use of data * Create and maintain operational KPI reporting pack. * Finance aid for any system implementations. * Ad hoc tasks Experience and Qualifications * Qualified or Part-Qualified (ACA / CIMA / ACCA / AAT or equivalent) * Accounting experience, ideally in a commercial finance role * Intermediate / advanced Excel, Power Point and Word * Problem solving and analytical skills * A continuous improvement mentality with the ability to challenge existing processes * Awareness of Financial Reporting Standards and other developments within global accounting practices and the ability to apply within the company What's on offer * Salary up to £43,000 * Hybrid working * Study support * 25 days holidays plus banks * Bonus scheme * Pension and many more INDPAYN
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Payroll & Accounts Assistant Greater Manchester
Permanent £27,000 - £29,000 Per Annum
Ref: 48836LN Payroll
I am working alongside a logistics company in the Greater Manchester area who are looking to add a Payroll & Accounts Administrator to their established team. They are a successful local business and are looking to add a payroll & accounts professional to a customer facing role to be a key part of their business day to day. The client is looking for someone with end to end payroll experience and familiar with accounts from a customer facing background.Key Duties/Tasks:* Technical skills: systems preferred (Sage) & excel * Support the busy payroll & Accounts department* Working alongside sales to process bookings and offer quotes to customers * Processing a weekly payroll* Accounts responsibilities such as processing invoices, conducting checks, dealing with remittances etc. * Provide comprehensive advice to employees in relation to payroll queries.* Working to multiple deadlinesBenefits* Salary depending on experience (up to £16/hr or £29,120 annual salary equivalent)* Pension* Parking on site* Great amenities on siteNormal working hours are 35 hours per week, 09:00am to 4.00pm with 1 hr unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. INDPAYN