The Portfolio Group Jobs
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This is a fantastic opportunity for a HR Consultant to join an experienced and professional consultancy team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients.You will contribute to achieve clients HRM's mission, through the provision of professional, high quality service delivery to clients in the areas of HR best practice and application of employment law. Day-to-Day Responsibilities * Provide specialist HR & Employment Law support to clients * Design and present effective HR solutions for a variety of clients within different industry sectors. * Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients * Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues * Build strong relationships within the current designated client base * Create new client relationships and promote HR & Employment Law expertise * Research current developments in Employment Law and HR practice * Research, prepare content and present seminars and training workshops on current HR topics * Contribute to the development of new compliance products and solutions * Work with key colleagues within the wider organisation to meet client needs * Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation * Draft written content and be a key HR contributor for our employment law publications * Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation * Any other duties as maybe required of the Consultancy Team What you Bring to the Team * Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience * Minimum 3 years' experience in an HR role providing HR support to managers and/or the business * Experience providing advice on company policy and procedures * Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces * Comprehensive knowledge of Human Resource developments in Ireland and Internationally * Understanding of the role of the third party industrial relations and employment institutions in Ireland * Highly Commercial * A flexible and adaptable individual with a constructive 'can do' attitude who is willing to contribute to the development of the business in order to maximise new business opportunities. * Ability to research and write HR compliance materials * Keen interest in current HR and employment law issues * Excellent communication skills (business English - verbal and written) * Strong administration skills * Good project management skills * Experience working effectively in a team environment * Computer Literate with experience using Windows * A self-starter, innovative and enthusiastic Essential Requirements of Successful…
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HR Advisor (Employment Law Consultants)Portfolios are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference. This will be predominately calling advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) To be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the workplace is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your workload accordingly. * An organised self-starter * Ability to work…
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HR Advisor (Employment Law Consultants)Portfolios are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference. This will be predominately calling advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) To be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the workplace is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your workload accordingly. * An organised self-starter * Ability to work…
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Our client, a market leading engineering business based South of the city of Dublin ius recruiting an exciting head of Payroll position to further strengthen their existing Payroll function. As Head of Payroll , you will report directly into the CFO of a multinational business managing their international payrolls across 17 entities. This role will focus on managing the Payroll function, driving continuous improvement in process and team capability. * Managing a large and complex Payroll service, managing 3rd party vendor relationships * Responsibility for driving continuous improvement and managing team capabilities * Management of relationships with international vendors and incountry managers INDPAYN
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Customer Service Advisor - Resolutions Leicestershire
Permanent £22,000 - £26,000 Per Annum
Ref: 49079CCR Group
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you!We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day * Handling member complaints & retention opportunities * Investigating issues thoroughly and working with internal teams to find quick, effective solutions * Keeping member records up to date and ensuring accurate service delivery * Supporting members with account activations and bookings * Collaborating with Business Development & Credit Control teams to streamline processes YOU? * A can-do attitude and a thirst for knowledge * The ability to stay cool under pressure in a fast-paced environment * Strong time management and multitasking skills * A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCRINDHIN
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Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you!We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day * Handling member complaints & retention opportunities * Investigating issues thoroughly and working with internal teams to find quick, effective solutions * Keeping member records up to date and ensuring accurate service delivery * Supporting members with account activations and bookings * Collaborating with Business Development & Credit Control teams to streamline processes YOU? * A can-do attitude and a thirst for knowledge * The ability to stay cool under pressure in a fast-paced environment * Strong time management and multitasking skills * A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCINDHIN
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Are you passionate about Employment Law and supporting Clients? Do you have good knowledge around WRC (Workplace Relations Commission), exposure to the Labour Court and have good attention to detail and communication skills? Have you represented clients in the courts and looking to further develop her skills with a global consultancy company? My client is looking for a Litigation Consultant to join them on a permanent basis in their office in Dublin City. They are offering salary of €60K, €6K car allowance, 25 days holiday + bank holiday, life insurance, pension plan and much more. Responsibilities include: * Review all claims brought against clients in the Workplace Relations Commission (WRC) and the Labour Court on appeal and support clients with mediation / conciliation matters in the Workplace Relations Commission and the Labour Court * Make early and prompt contact with clients to notify the client of conduct of the case and to advise and take instructions from clients * Visit clients as required to including offsite visits at client premises/offices throughout Ireland * Advise clients on the merits of any claim(s) and the prospects of successfully defending claims * Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of clients for their approval. Prepare booklets for hearing or documents in the appropriate or agreed format in preparation for hearing * Identify witnesses and liaise with witnesses, where required * Correspond with the Workplace Relations Commission and the Labour Court, claimants' representatives, and clients * To regularly review cases and provide updates as required for the purposes of The Client's Protect Discretionary Benefit * Prepare any reports necessary for The Client's Protect Discretionary Benefit in respect of any claims, as may be required * Prepare and complete all administrative tasks associated with your cases within SLA * Providing support to the Litigation team, to other departments within the business, as required by the COO, CEO or relevant managers * To receive, take ownership of, and resolving client complaints, as required * Liaise with the team as regards diary allocations and workforce planning as required * Assist with queries in relation to the invoicing of clients * Engage in and deliver training where required both internally and externally * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate * To proactively assist in the retention of existing clients and to promote new business by obtaining referrals for new clients * Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required to be able to carry out the work and to the standards as outlined in this job description * Attend any company of the Group offices throughout United Kingdom and Ireland as required by management * Any other reasonable duties as may be required by management as part of your role You will bring your strong leadership skills, experience of reviewing and processing employment law claims, and…
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Are you passionate about Employment Law and supporting Clients? Do you have good knowledge around WRC (Workplace Relations Commission), exposure to the Labour Court and have good attention to detail and communication skills? Have you represented clients in the courts and looking to further develop her skills with a global consultancy company? My client is looking for a Litigation Consultant to join them on a permanent basis in their office in Dublin City. They are offering salary of €60K, €6K car allowance, 25 days holiday + bank holiday, life insurance, pension plan and much more. Responsibilities include: * Review all claims brought against clients in the Workplace Relations Commission (WRC) and the Labour Court on appeal and support clients with mediation / conciliation matters in the Workplace Relations Commission and the Labour Court * Make early and prompt contact with clients to notify the client of conduct of the case and to advise and take instructions from clients * Visit clients as required to including offsite visits at client premises/offices throughout Ireland * Advise clients on the merits of any claim(s) and the prospects of successfully defending claims * Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of clients for their approval. Prepare booklets for hearing or documents in the appropriate or agreed format in preparation for hearing * Identify witnesses and liaise with witnesses, where required * Correspond with the Workplace Relations Commission and the Labour Court, claimants' representatives, and clients * To regularly review cases and provide updates as required for the purposes of The Client's Protect Discretionary Benefit * Prepare any reports necessary for The Client's Protect Discretionary Benefit in respect of any claims, as may be required * Prepare and complete all administrative tasks associated with your cases within SLA * Providing support to the Litigation team, to other departments within the business, as required by the COO, CEO or relevant managers * To receive, take ownership of, and resolving client complaints, as required * Liaise with the team as regards diary allocations and workforce planning as required * Assist with queries in relation to the invoicing of clients * Engage in and deliver training where required both internally and externally * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate * To proactively assist in the retention of existing clients and to promote new business by obtaining referrals for new clients * Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required to be able to carry out the work and to the standards as outlined in this job description * Attend any company of the Group offices throughout United Kingdom and Ireland as required by management * Any other reasonable duties as may be required by management as part of your role You will bring your strong leadership skills, experience of reviewing and processing employment law claims, and…
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Are you passionate about Employment Law and supporting Clients? Do you have good knowledge around WRC (Workplace Relations Commission), exposure to the Labour Court and have good attention to detail and communication skills? Have you represented clients in the courts and looking to further develop her skills with a global consultancy company? My client is looking for a Litigation Consultant to join them on a permanent basis in their office in Dublin City. They are offering salary of €60K, €6K car allowance, 25 days holiday + bank holiday, life insurance, pension plan and much more. Responsibilities include: * Review all claims brought against clients in the Workplace Relations Commission (WRC) and the Labour Court on appeal and support clients with mediation / conciliation matters in the Workplace Relations Commission and the Labour Court * Make early and prompt contact with clients to notify the client of conduct of the case and to advise and take instructions from clients * Visit clients as required to including offsite visits at client premises/offices throughout Ireland * Advise clients on the merits of any claim(s) and the prospects of successfully defending claims * Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of clients for their approval. Prepare booklets for hearing or documents in the appropriate or agreed format in preparation for hearing * Identify witnesses and liaise with witnesses, where required * Correspond with the Workplace Relations Commission and the Labour Court, claimants' representatives, and clients * To regularly review cases and provide updates as required for the purposes of The Client's Protect Discretionary Benefit * Prepare any reports necessary for The Client's Protect Discretionary Benefit in respect of any claims, as may be required * Prepare and complete all administrative tasks associated with your cases within SLA * Providing support to the Litigation team, to other departments within the business, as required by the COO, CEO or relevant managers * To receive, take ownership of, and resolving client complaints, as required * Liaise with the team as regards diary allocations and workforce planning as required * Assist with queries in relation to the invoicing of clients * Engage in and deliver training where required both internally and externally * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate * To proactively assist in the retention of existing clients and to promote new business by obtaining referrals for new clients * Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required to be able to carry out the work and to the standards as outlined in this job description * Attend any company of the Group offices throughout United Kingdom and Ireland as required by management * Any other reasonable duties as may be required by management as part of your role You will bring your strong leadership skills, experience of reviewing and processing employment law claims, and…