The Portfolio Group Jobs

Customer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses joining the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2 and 5 years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Profit Share Scheme. * Free on-site gym * Subsidised parking in a secure car park * located minutes from Victoria StationINDMANJ

I am working alongside a chartered accountancy based in the Liverpool area who are looking to add a Payroll Advisor to their established team. They are going through a period of growth and are looking for an experienced client payroll candidate. Key Duties/Tasks: * Responsible for the day-to-day administration of small to medium sized multiple client payrolls with minimal supervision ensuring all required deadlines are met. * Basic knowledge of statutory payroll legislation and ability to process manual calculations. * Developing relationships and supporting clients and internal contacts with any payroll queries they may have. * Basic understanding of pension auto-enrolment compliance. * Liaise with HMRC and other 3rd parties resolving any client queries. * Ensure accurate bills are raised to clients as required in a timely manner. * Ensure that you communicate any problems/issues as soon as they arise to the Payroll Manager so they can update the relevant client partner and/or Tax Director. * Assist and support other members of the team when the need arises. * Use own initiative to resolve any problems and to seek advice when needed. * Ensure that confidentiality and security of payroll information is maintained at all times. * Ensure all applicable laws and regulations are adhered to. * To develop and keep up-to-date with legislative and compliance changes and to ensure that clients are kept informed of any such changes. Benefits * Salary up to £29,000 DOE * Pension * Hybrid working (2 days at home) * Up 34 days paid holidays annuallyNormal working hours are 37.5 hours per week, 9:00am to 5.00pm typically with one hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 48662LNINDPAYN

Ready to Elevate Your Career? Join the BEST to BECOME the BEST! Are you ready to make your mark in sales? Whether you're a rising star eager to break into the field or a seasoned professional seeking uncapped earning potential in a vibrant, high-energy environment, this is your moment to shine!Our client, a global leader in HR and Health & Safety SaaS solutions, is searching for an ambitious Business Sales Consultant (BSC) to drive sales excellence and be part of their unstoppable growth story. With over 50,000 SMBs supported worldwide, 14 subsidiaries, and a $500m+ turnover, this is your chance to thrive with a company that's serious about career development and success. Why This Role is Perfect for YouEarn Big from Day One! * Base Salary: $50,000-$55,000 * Uncapped Commission: * Year 1 OTE: $80,000+ * Year 2 OTE: $120,000+Unbeatable Perks and Incentives: * Weekly, monthly, and quarterly prizes * Social events, team drinks, and a buzzing office atmosphere near Union Station * Clear career progression path: Know exactly what KPIs to hit to climb the ladder to higher titles, bigger paychecks, and even more rewards * Comprehensive benefits, including: * Bright Days (extra personal leave) * Birthday leave * Increasing vacation days * A benefits and pension plan * Access to employee assistance programs * Company discounts What You'll Do Every Day:As a Business Sales Executive, you'll be the key to identifying opportunities for SMBs (5-50 employees) to benefit from the transformative services our client offers. Your mission: open doors, spark interest, and drive growth. Daily Responsibilities: * Make 80-100 outbound calls per day and secure 3+ quality appointments daily * Work closely with Business Development Managers to generate new deals and revenue * Manage your sales pipeline with a focus on building relationships and delivering value * Schedule meetings with business owners using both provided leads and your initiative What We're Looking For in You:Sales Rockstar: * Previous experience in B2B sales (cold calling or face-to-face) preferred * B2C sales experience? We'll consider it, too!Target-Driven Achiever: * Proven ability to meet and exceed sales goals and KPIsAmbitious Go-Getter: * High energy, proactive approach, and a creative mindset for generating salesTeam Player: * Thrive in a collaborative, fast-paced environment with a hunger for healthy competitionResilience and People Skills: * You bring determination, adaptability, and the ability to build strong connections Why This Company Stands Out:This isn't just another sales job-it's your chance to grow with an industry leader that's expanding globally. With robust financial backing, exciting career paths, and a team that celebrates success, this is where you'll find a role that grows as you do. Ready to Seize This Opportunity?Take your career to new heights in a role that offers growth, recognition, and unmatched earning potential.Apply now to start your journey toward sales greatness! Our client will be holding an Open Day on Tuesday January 7th, 2025 for successful candidates who pass the pre-screening stage with a start date of Monday January 20th, 2025. 48661NWINDCAN

Join our vibrant marketing team in Toronto Downtown as a Marketing Automation Specialist! 🚀Hybrid work model - 3-4 days onsite - Downtown Toronto off of King station We are on the lookout for a hard-working individual to spearhead automation campaigns across our group companies. This role is pivotal in driving online acquisition growth plans and requires someone motivated to excel in a supportive environment. Key Responsibilities: * Utilize Marketo for implementing various campaigns and programs * Design and create campaign assets such as emails, landing pages, and forms * Conduct A/B testing and optimize automated workflows * Ensure seamless integration of Marketo with Salesforce CRM * Collaborate with teams to measure campaign performance and align efforts with marketing objectives Mandatory Skills: * 1-2 years of Marketing Automation Platforms experience, preferably Marketo; certification an asset! * Proficiency in lead scoring, A/B testing, and audience segmentation * Strong email marketing and campaign experience * Excellent analytical skills and project management abilities Desirable Skills: * Experience in B2B marketing * Familiarity with Salesforce CRM and HTML/CSS * Knowledge of webhooks, API integration, and programming languages Perks and Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service INDCAN48487CN

Workforce Planner Based in Hinckley 100% office based, Monday - Friday As a Workforce Planner, you will play a key role in supporting the Operations team. Your primary focus will be to ensure the department is appropriately resourced, managing client calls and call-backs, and delivering accurate daily and weekly reporting. Key Responsibilities: * Monitor and manage planned and unplanned employee absences across Advice Teams, ensuring timely communication of risks and solutions to the Workforce Planning (WFP) Lead. * Support the smooth operation of the workforce through effective scheduling to meet service level requirements. * Manage and update holidays, overtime, absences, shift patterns, and schedules, including early/late shifts, lunches, and out-of-hours cover for holidays. * Process annual leave requests in line with company policies, maintaining up-to-date records, and providing quarterly reports to the Management Team on booked and outstanding leave. * Ensure that teams have adequate staffing levels, particularly during peak times. * Identify and propose solutions to enhance productivity and support ongoing workforce planning projects. * Work with the Head of Development & Demand to coordinate and schedule training activities for staff. Qualifications and Skills: * Strong organisational and time-management skills * Effective communicator * Analytical mindset, comfortable with reporting and data analysis This is a dynamic role within the Operations team, ideal for someone who thrives in a fast-paced environment and has a proactive approach to workforce coordination. If you're detail-oriented and looking to make an impact, we'd love to hear from you. 47968CHR3INDHIN

Credit Controller5 days a week in office Based in Manchester City Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for an experienced Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and commercial approach. Your focus will be on hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48467CHRINDMANJ

Ready to Elevate Your Career? Join the BEST to BECOME the BEST! Are you ready to make your mark in sales? Whether you're a rising star eager to break into the field or a seasoned professional seeking uncapped earning potential in a vibrant, high-energy environment, this is your moment to shine!Our client, a global leader in HR and Health & Safety SaaS solutions, is searching for an ambitious Business Sales Consultant (BSC) to drive sales excellence and be part of their unstoppable growth story. With over 50,000 SMBs supported worldwide, 14 subsidiaries, and a $500m+ turnover, this is your chance to thrive with a company that's serious about career development and success. Why This Role is Perfect for YouEarn Big from Day One! * Base Salary: $50,000-$55,000 * Uncapped Commission: * Year 1 OTE: $80,000+ * Year 2 OTE: $120,000+Unbeatable Perks and Incentives: * Weekly, monthly, and quarterly prizes * Social events, team drinks, and a buzzing office atmosphere near Union Station * Clear career progression path: Know exactly what KPIs to hit to climb the ladder to higher titles, bigger paychecks, and even more rewards * Comprehensive benefits, including: * Bright Days (extra personal leave) * Birthday leave * Increasing vacation days * A benefits and pension plan * Access to employee assistance programs * Company discounts What You'll Do Every Day:As a Business Sales Executive, you'll be the key to identifying opportunities for SMBs (5-50 employees) to benefit from the transformative services our client offers. Your mission: open doors, spark interest, and drive growth.🔹 Daily Responsibilities: * Make 80-100 outbound calls per day and secure 3+ quality appointments daily * Work closely with Business Development Managers to generate new deals and revenue * Manage your sales pipeline with a focus on building relationships and delivering value * Schedule meetings with business owners using both provided leads and your initiative What We're Looking For in You:✔️ Sales Rockstar: * Previous experience in B2B sales (cold calling or face-to-face) preferred * B2C sales experience? We'll consider it, too!✔️ Target-Driven Achiever: * Proven ability to meet and exceed sales goals and KPIs✔️ Ambitious Go-Getter: * High energy, proactive approach, and a creative mindset for generating sales✔️ Team Player: * Thrive in a collaborative, fast-paced environment with a hunger for healthy competition✔️ Resilience and People Skills: * You bring determination, adaptability, and the ability to build strong connections Why This Company Stands Out:This isn't just another sales job-it's your chance to grow with an industry leader that's expanding globally. With robust financial backing, exciting career paths, and a team that celebrates success, this is where you'll find a role that grows as you do. 💼 Ready to Seize This Opportunity?Take your career to new heights in a role that offers growth, recognition, and unmatched earning potential. 📩 Apply now to start your journey toward sales greatness! Our client will be holding an Open Day on Tuesday January 7th, 2025 for successful candidates who pass the pre-screening stage with a start date of…

Are you a Talent Acquisition Specialist or Recruiter with TA experience looking to take the next step in your career to become a Talent Acquisition Manager? Then this job is for youWant to be apart of a leading Global provider of HR and Health and Safety services who are growing excessively by supporting small businesses across Ireland? Based in Dublin city, you would be handling the full recruitment lifecycle and working closely with hiring managers to achieve business goals in this new standalone position. As Talent Acquistion Manager you will support all roles across Ireland in a fast-paced environment, most roles are one stage interview, and you will work closely with hiring managers regarding their hiring requirements and future pipelines. Your vibrant office is based in East Dublin and promotes open floor work model allows a sense of collaboration and operate a five-day onsite work model, this is non-negotiable. Free parking is provided and there are accessible public travel links. Day-to-Day Responsibilities * Talent Strategy & Business Partnership * Full-Cycle Recruitment * Requisition & Pipeline Management * Resourceful Talent Sourcing * Employer Branding/Recruitment Marketing * Have full responsibility for managing KPI's and SLA across the recruitment area with both internal and external parties. * Provide weekly, monthly, and quarterly updates on recruitment to Directors and Group. * Continuous Improvement If you're resilient, influential, adaptable and have a drive to join this new position and grow with the business please do not hesitate to apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk 48493SKR3INDIRE

A seasoned Production Planner role for a global Food Wholesaler in Belfast will be responsible for balancing supply and demand requirements to maintain stock levels with the Purchasing department, minimise waste, and meet customer orders on time. You will be involved in planning and scheduling production activities, managing raw material and finished goods inventory, and coordinating with cross-functional teams to ensure optimal production flow. Main Duties:Production Planning & SchedulingYou will develop and maintain detailed production schedules based on sales forecasts, customer orders, and inventory targets, and coordinate production plans to ensure that manufacturing processes align with demand requirements. You will use your collaborate skills working with Operation/Production Manager to optimising production, adjusting schedule and minimising downtime. You will track and adjust production schedules based on equipment maintenance needs, raw material availability, and workforce capacity, and meet the delivery demands of customers. Inventory and Stock Management SupportYou will monitor and work with the Purchasing dept to manage raw material, work-in-progress (WIP), and finished goods inventory levels to ensure continuity in production while avoiding overstock or shortages. You will ensure timely ordering of raw materials and implement stock rotation principles (FIFO/LIFO) to maintain inventory quality and minimise waste or product expiration, while carrying out regular stock audits and order within a timely manner. Demand Forecasting and AnalysisYou will work closely with the Sales and Marketing teams to review sales forecasts and analyse data to generate accurate production forecasts while identify trends, seasonal variations, and demand shifts to make informed production planning decisions. Process Improvement & Efficiency You will use your process improvement skills to identify and implement process improvements to streamline production planning and inventory management processes while developing and maintain Key Performance Indicators (KPIs) for production efficiency, on-time delivery, and inventory accuracy.You will participate in continuous improvement initiatives to optimise resource utilisation, reduce waste, and enhance production flow, while collaborating with the Production and Quality Assurance teams to minimise production bottlenecks and resolve operational challenges. Cross-Functional Collaboration Liaise with the Production, Purchasing, Technical, NPD and Logistics teams to ensure smooth coordination regarding production process, any changes in the production schedule, material shortages. Coordinate with the Quality Assurance/NPD team to ensure all products meet safety and quality standards before release. Data Management and Reporting You will use your attention to detail capabilities to maintain accurate records of production schedules, inventory levels, stock movements in the ERP or inventory management system, and prepare reports for the Production/Operations Manager and senior management. Track metrics related to production efficiency, inventory turnover, stockouts, and on-time delivery to identify areas for improvement.Your understanding of ERP/MRP systems and procedures, excellent analytical and communication skills, and understanding of production planning, inventory management in a food Manufactuing of FMCG will contribute your success in the role. If you feel you are ready to join this global food wholesaler to transform your career please apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk Start date for this position; 01/12/2024 48570SKRINDIRE